Team Lead, Personal Insurance, Retail

HUB International; Oakville; On-site; CAD 54,000 - 62,000; Full time

Benefits offered by this job

Extended health benefits

RRSP matching

Paid time off

Professional development support

Job summary

HUB International is seeking a dynamic Team Lead for its Personal Insurance team in Oakville, Ontario. You will manage an existing book, service, quote and sell home and auto policies, and work with a supportive leadership team to provide exceptional client experiences.

RIBO license is required and CAIB/CIP designations are a plus; strong communication and independent work skills are essential to succeed in this growth-focused role with competitive compensation and benefits.

Qualifications

• RIBO license required.
• Client experience focus.
• Sales or Customer Service experience.
• Excellent communication skills.
• Ability to work independently and prioritize.
• Strong computer skills and ability to learn new software.
• Insurance industry designations such as CAIB, CIP an asset.

Responsibilities

• Manage all aspects of an existing book of business.
• Service, quote and sell home and auto insurance policies based on clients’ needs.
• Provide an exceptional client experience.
• Underwrite new and existing business for pricing and risk analysis.
• Work with a team of brokers and leaders, supported by coaching and mentoring.
• Provide insight to drive the company forward as a member of the Personal Insurance team.

Skills

RIBO license

Client experience focus

Sales or Customer Service experience

Excellent communication skills

Independent work & prioritization

Strong computer skills

Learn new software

Insurance designations (CAIB, CIP)

Job description

About The Role HUB continues to experience explosive growth and is seeking a dynamic client focused Team Lead to join our Personal Insurance Team in our Oakville office. This is an ideal role for someone who wants to build their insurance career and manage a book of business supported by a great leadership team and work culture. This role reports directly into the Manager, Personal Insurance.

What You’ll Do

• Manage all aspects of an existing book of business
• Service, Quote and Sell Home and Auto insurance policies based on clients’ needs
• Provide an exceptional client experience
• Underwrite new and existing business for pricing and risk analysis
• Work with a great team of insurance brokers and leaders, supported by coaching and mentoring
• Provide insight to drive the company forward as a member of the Personal Insurance team

Qualifications and expertise that pave the way for Success

• RIBO license required
• Client experience focus
• Sales or Customer Service experience
• Excellent communication skills
• Ability to work independently and prioritize
• Strong computer skills and ability to learn new software
• Insurance Industry designations such as CAIB, CIP an asset

What You’ll Get

• Hands-on coaching and mentorship
• Training to ensure you succeed, today and tomorrow
• A comprehensive compensation package including salary and commissions
• Benefits which include extended health benefits, RRSP matching, paid-time-off
• Professional Development support
• Career development
• Elevate Your Career with HUB International

Choosing HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.

At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $54,000 to $62,000, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

AI and Automation Notice

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required

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HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.