Senior Commercial Lines Account Manager, Mid-Market

HUB International; Oakville; On-site; CAD 80,000 - 95,000; Full time

Benefits offered by this job

Tuition reimbursement

RRSP matching

Paid time off

Job summary

HUB International seeks an Account Manager for its Mid-Market Commercial Insurance team in Oakville. You will manage a book of business, nurture client relationships with producers, and drive growth through cross-selling, referrals, and new opportunities.

You’ll mentor junior team members, support renewals and proposals, and collaborate with underwriters to deliver tailored insurance solutions. RIBO licensing and strong sales history are required.

Qualifications

• RIBO license required.
• Typically 7+ years of industry or product line experience, focused on commercial risks.
• Extensive experience placing Mid‑Market risks (General P&C and Liability).
• Proven ability to meet sales targets and drive revenue growth.
• Demonstrated ability to identify and convert new business opportunities.
• Leadership experience mentoring junior team members preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication at all levels, including executives.
• Designations (CIP, CAIB, etc.) are a plus.
• EPIC experience is an asset.

Responsibilities

• Act as a primary contact for an assigned book of business; maintain client and insurer relationships.
• Address client needs: quotes, premium adjustments, endorsements, renewals, and claims support.
• Prepare and monitor submissions, proposals, and summaries with support for binders and billing.
• Negotiate with insurers to meet client needs with Producers.
• Collect premiums in line with company standards and timelines.
• Own and achieve sales targets through cross-selling and new client acquisition.
• Generate new business opportunities via networks, referrals, and prospecting.
• Identify opportunities to expand share of wallet within existing clients.
• Mentor junior Account Managers with coaching and best practices.

Skills

RIBO license

Mid-Market risks

Sales targets

Leadership

Client relationships

Negotiation

Tools

EPIC

Job description

About The Role We’re seeking a dynamic and results-driven Account Manager to join our Mid-Market Commercial Insurance team in Oakville. The Account Manager is a key client service partner to producers on an assigned book of business, playing a central role in maintaining long‑term client relationships while identifying growth opportunities and delivering tailored insurance solutions. This role combines strong client management capabilities with business development accountability. The successful candidate will manage and grow an existing portfolio, generate new business opportunities, and contribute to team development by mentoring junior Account Managers and associates. This is an ideal opportunity for a strong team player who is organized, detail-oriented, commercially minded, and committed to delivering results within required deadlines.

What You’ll Do

• Act as a primary point of contact for an assigned book of business; maintain strong relationships with clients and insurers.
• Meet existing client needs, including but not limited to quotes, premium adjustments, endorsements, renewals, and claims support.
• Prepare and monitor insurance submissions, proposals, and summaries of insurance, with support from an Account Assistant for binders, certificates, and billing.
• Negotiate with insurers to best meet client needs in conjunction with the Producer, including remarketing where necessary.
• Collect premiums from clients in accordance with company standards and timelines.
• Own and achieve individual sales targets through cross‑selling, upselling, referrals, and new client acquisition.
• Generate new business opportunities by leveraging networks, referrals, prospecting activity, and collaboration with Producers.
• Identify opportunities to expand share of wallet within the existing client portfolio.
• Mentor and support junior Account Managers and associates by providing coaching, technical guidance, and best practices in client service delivery.
• Contribute to a collaborative team culture and support operational excellence across the department.

Qualifications and expertise that pave the way for Success

• RIBO (Registered Insurance Broker of Ontario) license required.
• Typically 7+ years of industry or product line experience, with a focus on commercial risks.
• Extensive experience in the placement of Mid‑Market risks (General P&C and Liability).
• Demonstrated success in meeting sales targets and contributing to revenue growth.
• Proven ability to identify and convert new business opportunities.
• Strong leadership capability with experience mentoring or coaching junior team members preferred.
• Effective organizational skills and time management.
• Demonstrated ability to communicate (written and verbal), present, and influence credibly and effectively at all levels of the organization, including executives.
• Experienced in delivering client‑focused solutions based on unique needs.
• Pursuit of insurance industry designations (CIP, CAIB, etc.) is an asset.
• Proficiency with computer applications expected; EPIC experience is an asset.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well‑being: Our Priority

At HUB, we place immense value on the well‑being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work‑Life Balance: Take advantage of flexible working arrangements and generous time‑off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB‑sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Compensation and Benefits

The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected salary range for this position is $80,000 to $95,000 plus commission and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.

Other Information

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

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HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.