Personal Lines Account Manager, Retail

HUB International; Leamington; On-site; CAD 41,000 - 53,000; Full time

Benefits offered by this job

Competitive pay & benefits

RRSP matching / retirement

Generous PTO & parental leave

Wellbeing program

Job summary

HUB International is seeking a Personal Insurance Account Manager to join our high-performing team in Canada. You will take ownership of an established book of business, delivering tailored home, auto, and specialty insurance solutions while providing trusted guidance to clients.

This role offers opportunities for mentorship, ongoing training, and a collaborative culture committed to client success. You will be supported by a leadership group and work within HUB’s expansive North American

Qualifications

• Client-first mindset and ability to build rapport
• Sales or service experience in personal insurance
• Strong verbal and written communication
• Organizational and time management skills
• Tech-savvy and quick to learn new systems
• RIBO licensed or ability to obtain quickly

Responsibilities

• Lead with confidence by managing a personal lines portfolio and providing expert advice
• Quote, sell and serve with home, auto and specialty products
• Build client loyalty through trusted relationships and value
• Underwrite and analyze risk to optimize coverage and pricing
• Collaborate in a team-oriented environment with mentorship and growth
• Contribute and innovate to enhance service delivery

Skills

Client-first mindset

Sales or service experience

Verbal and written communication

Organizational and time management

Tech-savvy / quick learner

Education

RIBO Licensed

CAIB or CIP designation assets

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. Join HUB as an Account Manager, Personal Lines Insurance Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture. This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

What You’ll Do

• Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
• Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Qualifications and expertise that pave the way for Success

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills—you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed (or ready to obtain it quickly)
• Designations like CAIB or CIP are assets and show your dedication to the craft

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are..

What we offer you

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans.
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance.
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. We endeavor to make this website accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $41,000 to $53,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.