Supervisor, Event Security

MLSE (Maple Leaf Sports & Entertainment Partnership); Toronto; Hybrid; CAD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a Supervisor for Event Security to lead a dedicated team in ensuring the safety of fans and employees during events. This role involves coaching and motivating staff, effective crowd management, and adherence to safety regulations. Join a dynamic environment that fosters teamwork and innovation while delivering exceptional experiences in the sports and entertainment sector. If you are organized, outgoing, and thrive under pressure, this part-time opportunity offers a flexible hybrid work setting that supports employee wellbeing and growth.

Qualifications

• 3-5 years of supervisory experience in security or related fields.
• Ability to communicate effectively and build professional relationships.

Responsibilities

• Lead and train event security staff to ensure safety and compliance.
• Manage crowd effectively and communicate with fans and staff.

Skills

Leadership

Communication

Crowd Management

Conflict Resolution

Organizational Skills

Education

High School Diploma

Smart Serve Certification

Security License (Bill C-159)

Job description

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Join to apply for the Supervisor, Event Security role at MLSE (Maple Leaf Sports & Entertainment Partnership)

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

1. Lead by example & provide ongoing coaching, training and motivation to the department’s Event security staff.
2. Ensure the safety of fans and employees through effective crowd management.
3. Communicate positively and professionally with all staff and fans.
4. Utilize a “one team” approach and ensure departmental integrity and winning vision delivered.
5. Ensure adherence by fans and employees of MLSE policies and procedures.
6. Ensure timely and effective reporting and follow up on all incidents.
7. Liaise with third-party contractors during events (including Paid Duty Police officers).
8. Maintain an understanding of Event Security Staff Collective Bargaining Agreements; foster positive employer/employee relations accordingly.
9. Adhere to MLSE service standards, policies and procedures.
10. Work in compliance with the Occupational Health & Safety Act.
11. Perform other related duties as required.

Qualifications

Note: We understand you may not meet all listed qualifications but may have relevant experience. Please share any additional relevant expertise in the application message.

• 3-5 years of experience in a supervisory role.
• Proven ability to listen, understand and communicate effectively.
• Ability to obtain Smart Serve Certification.
• Demonstrated ability to build and develop professional relationships.
• Sports & Entertainment environment experience is a plus.
• Outgoing, organized, diplomatic and self-motivated.
• Ability to lead a positive, innovative and encouraging work environment.
• Ability to perform well under pressure and manage multiple priorities.
• Work in compliance with the Occupational Health & Safety Act and AGCO regulations.
• Possession of valid Security License (Bill C-159) is an asset.
• Availability to work days, evenings, weekends or nights as required.

Additional Information

Apply by: May 20, 2025

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.

We may use AI in our recruitment process to screen applications and assess qualifications, ensuring a fair and equitable experience for all candidates.

MLSE is committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and provide reasonable accommodations for individuals with disabilities. For accommodation requests, please email [e-mail]. Resumes sent to this email will not be considered.

Seniority level

• Associate

Employment type

• Part-time

Job function

• Other

Industries

• Entertainment