Supervisor 2, Pharmacy

The Ottawa Hospital; Ottawa; Hybrid; CAD 97,000 - 112,000; Full time

Job summary

The Ottawa Hospital is seeking a Pharmacy Technician Supervisor to lead the pharmacy technician team within the oncology program. The role focuses on operational leadership, medication safety, and collaboration with Pharmacy Leadership and interdisciplinary teams.

Based at Civic Campus with a typical Monday–Friday schedule; includes oversight of distribution systems and compliance with regulatory standards.

Qualifications

• 2-year CCAPP-accredited pharmacy technician program.
• Current unrestricted Part A Pharmacy Technician registration with the Ontario College of Pharmacists.
• Five years' experience as a pharmacy technician, including three hospital pharmacy technician years.
• Knowledge of pharmacy information systems and EHRs.

Responsibilities

• Provide day-to-day operational leadership and supervision of the pharmacy technician team.
• Support workforce planning, scheduling, performance management and development.
• Contribute to medication stewardship, pharmacy informatics initiatives and quality improvement.
• Lead, coordinate and ensure safe medication practices within the oncology program.

Skills

Pharmacy leadership

Ontario regs

Project management

Communication skills

Education

CCAPP accredited program

Tools

Pharmacy software

EHR systems

Job description

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

The Pharmacy Technician Supervisor (PTS) is a registered Pharmacy Technician who practices within their scope of practice with a commitment to putting people first, quality, and medication safety.

The PTS collaborates with the Pharmacy Leadership team and interdisciplinary healthcare teams to provide leadership to pharmacy technicians within the oncology program at the respective campuses. The role is accountable for the operational leadership and coordination of pharmacy technician medication distribution systems complying with federal and provincial legislation, regulatory standards, accreditation requirements, best practices, professional standards, and hospital policies and consideration of service level agreements/applicable contracts.

Key responsibilities include providing day-to-day operational leadership and supervision of the pharmacy technician team; supporting workforce planning, scheduling, performance management, and professional development; contributing to medication stewardship, pharmacy informatics initiatives, quality improvement, and resource management under the direction of the Pharmacy Oncology and Pharmacy Operations Manager.

This position has a primary home base at the Civic Campus. The successful candidate will typically work Monday to Friday (5 ) days per week at the Civic Campus. This schedule may be adjusted periodically subject to operational needs.

What you will bring

• 2-year Community College diploma from a Canadian Council for Accreditation of Pharmacy Programs (CCAPP) accredited pharmacy technician program, or international equivalent;
• Current unrestricted Part A Pharmacy Technician registration with the Ontario College of Pharmacists;
• Five years' experience as a pharmacy technician, including three years of hospital pharmacy technician experience;
• Knowledge of change management, adult education principles and/or learning theory;
• Knowledge of pharmacy information systems, electronic health records, office software, and database applications;
• Knowledge of collective agreements, governance principles, and committee structures and Interrelatedness;
• In depth knowledge of hospital practice, medication distribution systems, and safe medication practices;
• Expert knowledge in pharmacy technician clinical practice, and knowledge of other health care disciplines and their role in patient care;
• Knowledge of current legislation affecting pharmacy technicians and other health professionals;
• In depth knowledge of the regulatory framework for pharmacists and pharmacy technicians in Ontario considering NAPRA Standards and OCP Regulations and Standards;
• Proven ability to work effectively with all members of a health care team;
• Ability to build relationships with key stakeholders, including ability to lead, facilitate change and willingness to participate in work related initiatives;
• Superior conflict management, project management, and problem-solving skills;
• Excellent organizational, interpersonal, coaching, negotiation, and decision-making skills;
• Strong leadership skills to support and provide directions to staff in a highly stressful and rapidly changing environment;
• Ability to deal with difficult situations and crises;
• Superior oral/written communication, and ability to interact with large groups, including presentation preparation and delivery to hospital executives;
• Ability to maintain confidentiality and handle sensitive information appropriately;
• Seeks innovative and creative solutions to challenges, thinks ahead, uses logic to anticipate steps and outcomes, recognizes patterns, and encourages this same openness and adaptability in others;
• Ability to maintain a high level of concentration in a busy working environment;
• Excellent financial management skills and ability to maintain a budget.

You will stand out with

• Hospital pharmacy technician leadership experience;
• National/provincial pharmacy regulatory experience;
• Knowledge of Accreditation Canada standards.

What you can expect from us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [e-mail] .

Regular full-time position .

$97,301.10 to $112,378.65/year

Rotation/Shifts

Days, 8-hour shifts.

*For information purposes only - The Hospital reserves the right to change.