Supervisor

pfg; Squamish; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Get paid every Friday

Team member discounts

Benefits & pension eligibility

Wellness program

Educational reimbursement

Growth opportunities

Job summary

Save-On-Foods in Squamish, BC is hiring a full-time Supervisor to lead the store team and drive excellence in customer experience, safety, and merchandising. The role requires 2–4 years of retail experience, a Food Safe Certification, and business-focused education.

You will support across departments, manage HR metrics, and help grow sales and loyalty while maintaining store standards and safety protocols.

Qualifications

• 2–4 years of retail experience.
• Food Safe Certification.
• Post-secondary education in a business-related field.
• Experience with achieving sales targets and profitability.
• Experience with financial planning and budgeting.
• Experience with merchandising plans.
• HR experience (recruitment, training, coaching).
• Workforce planning and scheduling considerations.
• Health and safety policies and safe work practices.

Responsibilities

• Lead store team and foster a customer-first environment.
• Drive operational excellence across customer experience, health and safety, merchandising, and front-end operations.
• Provide cross-department support to maintain service standards.
• Support team member initiatives and implement strategies to grow sales and loyalty.
• Review HR metrics and store performance dashboards.
• Oversee inventory and department stocktaking as required.
• Perform duties including lifting up to 50 lbs and working in changing environments.

Skills

Leadership

Customer service

Communication

Education

Food Safe Certification

Business-related education

Tools

POS/Computer systems

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada's largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.'s Most Loved Brand and certified a Great Place to Work®.

We are hiring a Supervisor at our Save-On-Foods location in Squamish, BC.

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

Responsibilities

• Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.
• Providing support across departments as needed to maintain service and operational standards.
• Supporting with team member related initiatives as requested.
• Communicating key messages to the store team to ensure alignment with business objectives.
• Reviewing business/HR metrics and dashboards to monitor store performance.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Supporting with centre of store inventory as well as department stocktaking as required.
• Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

Qualifications & Experience

• 2-4 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.
• Experience and/or knowledge with: Achieving sales targets and profitability.
• Financial planning and budgeting.
• Developing and executing merchandising plans.
• Human Resources (e.g. recruitment, training, development and coaching).
• Workforce planning and scheduling considerations.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

Candidate Profile

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Effective in collaborating with others to achieve business objectives.
• Able to thrive in fast-paced, dynamic environment, delegating and prioritizing efficiently.
• Committed to maintaining store standards with a strong attention to detail, ensuring operational excellence.
• Able to take initiative and have strong problem-solving and decision-making abilities.

Perks

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

IND2

Compensation Details: $54,080.00