Operations Manager

Socket.dev; Squamish; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Weekly pay

Team member discounts

Benefits and pension eligibility

Wellness program

Educational reimbursement

Growth opportunities

Job summary

Save-On-Foods in Squamish, BC is looking for an Operations Manager who will lead the store team and ensure operational excellence. In this full-time position, you'll support recruitment, training, and team performance while driving sales and customer loyalty strategies.

Ideal candidates must have 2-3 years of experience and Food Safe Certification. Enjoy perks such as weekly pay, team member discounts, and opportunities for growth.

Qualifications

• 2-3 years of experience leading a team and supporting store operations.
• Food Safe Certification is required.
• Experience in Fresh departments is an asset.
• Knowledge of achieving sales targets and budgeting.

Responsibilities

• Lead the store team, fostering a positive environment.
• Deliver operational excellence in customer service.
• Assist with recruitment, training, and performance management.
• Oversee implementation of strategies to grow sales.

Skills

Leadership

Communication

Problem solving

Relationship building

Team management

Financial planning

Education

Post-secondary education in business

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada's largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.'s Most Loved Brand and certified a Great Place to Work®.

We are hiring an Operations Manager at our Save-On-Foods location in Squamish, BC.

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.
• Assisting with team member related matters (e.g., recruitment, training, performance management, rewards/recognition, succession planning, administration of the collective agreement (if applicable), and conflict resolution).
• Communicating key messages to the store team to ensure alignment with business objectives.
• Ensuring the successful implementation of strategies to grow sales and customer loyalty.
• Reviewing and analyzing business/HR metrics and dashboards to monitor store performance.
• Supporting the Assistant Store Manager in reviewing and analyzing income statements and working with the management team to identify opportunities to meet targets, grow profit and improve store performance.
• Supporting inventory and stocktaking in all areas of the store.
• Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 2-3 years of experience leading a team and supporting store operations.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.
• Experience working in the Fresh department(s) in a retail environment is an asset.
• Experience and/or knowledge with:
  • Achieving sales targets and profitability.
  • Financial planning and budgeting.
  • Developing and executing merchandising plans.
  • Human Resources (e.g. recruitment and onboarding, health and safety, coaching and mentoring).
  • Employee/Labour Relations, workforce planning and scheduling considerations.
  • Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

You are:

• A leader that embodies anddemonstratesour leadership competency model through communication, collaboration,initiativeand emotional intelligence.
• An effective leader with strong communication, interpersonal and relationship building skills.
• Resilient with the ability to thrive in a fast-paced and dynamic environment.
• Results-oriented with strong problem-solving and decision-making abilities.
• Organized with effective prioritization skills.

Here are some of the perks we offer:

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Join our Team!

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you.