SUPERVISEUR 28/89

The Home Depot Canada; Saskatoon; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental benefits for full‑tI

Profit sharing and stock purchase plan

Paid training & career development

Tuition reimbursement

10% shift premium (overnight roles)

Job summary

The Home Depot Canada recrute un superviseur de département pour diriger et inspirer les associates, bâtissant des relations avec clients et collègues afin d'assurer un service client exceptionnel et des ventes soutenues.

Sous la supervision des responsables, vous gérerez les effectifs, évaluerez les performances, et veillerez à l'approvisionnement, au merchandising et au respect des normes de sécurité.

Qualifications

• Minimum 1–2 ans d'expérience comme superviseur / leader d'équipe.
• Excellentes compétences organisationnelles et relationnelles.
• Sens du service client et capacité à résoudre les problèmes.

Responsibilities

• Diriger et inspirer les associates pour offrir un service client exceptionnel et stimuler les ventes.
• Assurer les niveaux de personnel répondant aux besoins de l'entreprise.
• Évaluer les performances, fournir des retours et reconnaître les résultats.
• Analyser les rapports de vente et proposer des améliorations opérationnelles.
• Maintenir les stocks et les plans d'organisation.
• Résoudre les problèmes clients et les escalader si nécessaire.
• Communiquer les activités de vente et promotions lors des réunions.
• Veiller au respect des normes de sécurité et de protection des actifs.

Skills

Leadership

Customer service

Organizational skills

Problem solving

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams