Department Supervisor: Full Time - DUNCAN

The Home Depot; Duncan; On-site; CAD 33,000 - 36,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full‑T

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

10% Shift Premium (Overnight Roles)

The Home Depot Values

Job summary

The Home Depot in British Columbia is seeking a Store Department Supervisor who thrives on helping others succeed, fosters customer relationships, and drives top-line sales through strong product knowledge and merchandising.

You will lead and develop associates, manage staffing, review performance, and ensure safety and asset protection standards while collaborating with store management to meet business goals. This role offers growth, paid training and benefits for full-time staff.

Qualifications

• Experience leading teams or supervising staff.
• Strong customer service mindset with ability to resolve issues.

Responsibilities

• Lead and inspire associates to build relationships with customers and peers to drive top-line sales.
• Ensure department staffing meets business needs and schedules align with demand.
• Develop performance through coaching, feedback and recognition.
• Review sales and reports with management to improve inventory and merchandising.
• Maintain 100% in-stock levels and organized store layout.
• Investigate and resolve customer issues and escalate when needed.

Skills

Leadership

Customer Service

Coaching

Communication

Decision Making

Job description

Pay Range: $23.8 - $26.05

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams