SUPERVISEUR 42/78

The Home Depot Canada; Saskatoon; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health and dental benefits for full‑t​

Profit sharing

Stock purchase plan

Paid training

Tuition reimbursement

Shift premium

Job summary

The Home Depot Canada à Saskatoon recrute un superviseur de département pour guider les associés, offrir un service client de qualité et optimiser les ventes grâce à un merchandising efficace.

Le candidat idéal possède 1–2 ans d'expérience en supervision, d'excellentes compétences organisationnelles et la capacité de travailler avec des horaires flexibles, y compris les soirs et les fins de semaine.

Qualifications

• 1–2 ans d'expérience en supervision / encadrement d'équipe.
• Excellentes compétences organisationnelles et de service client.

Responsibilities

• Diriger et inspirer les collaborateurs pour offrir un service client exceptionnel et augmenter les ventes.
• Assurer les niveaux de personnel en magasin selon les besoins.
• Gérer la performance des collaborateurs par le développement, la communication, les récompenses et les retours d'information.
• Analyser les ventes et les rapports pour proposer des améliorations en approvisionnement et merchandising.
• Maintenir les stocks et les plans d'organisation des rayons et des coûts.
• Résoudre ou escalader les problèmes clients de manière appropriée.

Skills

Staff leadership

Customer service

Organisation

Problem solving

Flexibilité horraire

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams