Student Recruitment Coordinator

University of Toronto; Mississauga; On-site; CAD 66,000 - 86,000; Full time

Job summary

The University of Toronto Mississauga is seeking a Student Recruitment Coordinator to support academic goals through effective enrollment management. This role involves coordinating recruitment events, providing high-quality customer service, and assisting prospective students and their families with the admission process.

Qualifications

• BA or equivalent combination of education and experience.
• 2 years experience in a customer service environment.
• Proficient in writing routine documents and maintaining information on digital platforms.

Responsibilities

• Coordinate logistics for recruitment events and campus tours.
• Provide detailed information about admission requirements.
• Act as the first point of contact for general inquiries.

Skills

Customer Service

Communication

Organization

Adaptability

Education

Bachelor's Degree

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Date Posted: 06/03/2025
Req ID: 43251
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of the Registrar
Campus:University of Toronto Mississauga (UTM)
Position Number: 00036493

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Manager, Student Recruitment Events and working closely with the Manager, Recruitment & Outreach, the Student Recruitment Coordinator provides coordination support for the Student Recruitment and Admissions team in the Office of the Registrar to assist U of T Mississauga in achieving its recruitment and enrolment goals and objectives. The Coordinator provides proactive, customer-focused, high-quality service to a diverse population of visitors to the Student Recruitment and Admissions office. They will assist with planning and executing on-campus recruitment events such as open houses, campus tours and outreach programming. Including, but not limited to, coordinating logistics for events, including room bookings, materials preparation, catering, and signage. Working closely with the Student Recruitment & Admission Representative, the Coordinator will manage the student ambassador/tour guide and volunteer program, including scheduling, training, and communication.

The Student Recruitment Coordinator is responsible for positively representing the University to support the recruitment of qualified students. The Coordinator provides detailed information and must have a good understanding of the admission process, program requirements, a basic understanding of world-wide education systems, as well as programs and policies of the University, and U of T Mississauga in particular. The ability to interpret and explain admission guidelines and procedures, and adhere to university policies and practices is crucial. The Coordinator will support frontline activities, in-person and via phone, by assessing the needs of prospective students, families, school counsellors and others, and match those needs to appropriate staff, departments or divisions.

Your responsibilities will include:

• Disseminating program materials to prospective students and applicants
• Acting as the first point of contact for general enquiries
• Providing detailed information regarding admission requirements to prospective students and applicants
• Promoting programs at recruitment events
• liaising with prospective students to provide detailed registration information
• Booking campus tours
• Advising potential applicants, students, parents, and/or guidance counsellors on admissions criteria and processes by probing and providing a range of options and possible consequences

Essential Qualifications:

• Bachelors degree or equivalent combination of experience and education
• Minimum two years' experience in a fast-paced, high-volume customer service environment
• Writing routine documents and correspondence
• Keeping well-informed on University programs, policies and procedures
• Maintaining information on digital platforms

Assets (Nonessential):

• Experience in a direct student recruitment and/or admissions services environment
• Experience with Slate and ROSI

To be successful in this role you will be:

• Adaptable
• Diplomatic
• Organized
• Possess a positive attitude
• Resourceful
• Team player

Closing Date: 06/18/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $66,715. with an annual step progression to a maximum of $85,319. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please seehttp://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please [e-mail] .