Student Recruitment Coordinator

InsideHigherEd; Guelph; On-site; CAD 66,000 - 86,000; Full time

Job summary

A leading university seeks a Student Recruitment Coordinator to support recruitment efforts at its Mississauga campus. This role involves coordinating recruitment events, providing support to prospective students, and ensuring a high-quality customer-service experience. Candidates should possess a strong background in customer service, along with a bachelor's degree, to excel in this busy environment. This full-time position offers a competitive salary with annual progression.

Qualifications

• Minimum two years' experience in a fast-paced, high-volume customer service environment.
• Well-informed on University programs and policies.
• Experience with digital platforms.

Responsibilities

• Coordinate logistics for recruitment events such as open houses and campus tours.
• Provide detailed information regarding admissions to prospective students.
• Acting as the first point of contact for general enquiries.

Skills

Customer Service

Communication

Adaptability

Organization

Teamwork

Education

Bachelors degree

Job description

Campus : University of Toronto Mississauga (UTM)

Position Number : 00036493

Description : About us :

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity :

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management : student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Manager, Student Recruitment Events and working closely with the Manager, Recruitment & Outreach, the Student Recruitment Coordinator provides coordination support for the Student Recruitment and Admissions team in the Office of the Registrar to assist U of T Mississauga in achieving its recruitment and enrolment goals and objectives. The Coordinator provides proactive, customer-focused, high-quality service to a diverse population of visitors to the Student Recruitment and Admissions office. They will assist with planning and executing on-campus recruitment events such as open houses, campus tours and outreach programming. Including, but not limited to, coordinating logistics for events, including room bookings, materials preparation, catering, and signage. Working closely with the Student Recruitment & Admission Representative, the Coordinator will manage the student ambassador / tour guide and volunteer program, including scheduling, training, and communication.

The Student Recruitment Coordinator is responsible for positively representing the University to support the recruitment of qualified students. The Coordinator provides detailed information and must have a good understanding of the admission process, program requirements, a basic understanding of world-wide education systems, as well as programs and policies of the University, and U of T Mississauga in particular. The ability to interpret and explain admission guidelines and procedures, and adhere to university policies and practices is crucial. The Coordinator will support frontline activities, in-person and via phone, by assessing the needs of prospective students, families, school counsellors and others, and match those needs to appropriate staff, departments or divisions.

Your responsibilities will include :

• Disseminating program materials to prospective students and applicants
• Acting as the first point of contact for general enquiries
• Providing detailed information regarding admission requirements to prospective students and applicants
• Promoting programs at recruitment events
• liaising with prospective students to provide detailed registration information
• Booking campus tours
• Advising potential applicants, students, parents, and / or guidance counsellors on admissions criteria and processes by probing and providing a range of options and possible consequences

Essential Qualifications :

• Bachelors degree or equivalent combination of experience and education
• Minimum two years' experience in a fast-paced, high-volume customer service environment
• Writing routine documents and correspondence
• Keeping well-informed on University programs, policies and procedures
• Maintaining information on digital platforms

Assets (Nonessential) :

• Experience in a direct student recruitment and / or admissions services environment
• Experience with Slate and ROSI

To be successful in this role you will be :

• Adaptable
• Diplomatic
• Organized
• Possess a positive attitude
• Resourceful
• Team player

Closing Date : 06 / 18 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

USW Pay Band 09 $66,715. with an annual step progression to a maximum of $85,319. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Registrarial Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [emailprotected] .

Job Segment : Recruiting, Sustainability, Equity, Intern, Human Resources, Energy, Finance, Research, Entry Level

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