Strategic Client Account Manager for IT & Tech Roadmaps

MicroAge Regina; Regina; On-site; CAD 58,000 - 68,000; Full time

Benefits offered by this job

Dental care

Extended health care

On-site parking

Paid time off

Vision care

Job summary

MicroAge Regina is seeking an experienced Client Account Manager to oversee a portfolio of existing clients and serve as the primary business contact for technology decisions. You will meet with business leaders to understand priorities, context, and challenges, translating them into actionable technology recommendations.

You’ll build and manage IT roadmaps, identify opportunities across cybersecurity, Microsoft 365, AI, cloud and hardware, and coordinate proposals and renewals while

Qualifications

• 2–5+ years of account management, client relationship management, B2B sales or similar client-facing experience.
• Experience managing an existing portfolio of business accounts.
• Strong organizational and time management skills.
• Experience scheduling, preparing for and leading client meetings.
• Strong presentation, proposal and consultative sales skills.

Responsibilities

• Manage a portfolio of existing business clients and act as their primary business contact with MicroAge.
• Proactively schedule and lead regular client meetings and strategic business reviews.
• Learn each client’s business, priorities, challenges, technology environment and future plans.
• Help clients build technology priorities and longer-term IT roadmaps.
• Translate technical recommendations into clear business outcomes and help clients make informed decisions.
• Identify opportunities related to cybersecurity, Microsoft 365, AI, productivity, cloud, infrastructure, hardware and software.
• Coordinate quotes, proposals, renewals, licensing changes and upcoming projects.
• Maintain accurate meeting notes, action items, opportunities and account information.
• Work closely with our technical, administrative and leadership teams to ensure client needs are addressed.
• Follow through on commitments, keep appointments and ensure outstanding items do not fall through the cracks.

Skills

Client relationship management

Sales and consultative selling

Strategic thinking

Communication skills

Organization and time management

Presentation skills

Problem solving

Job description

MicroAge Regina is seeking an experienced Client Account Manager to oversee a portfolio of existing clients and serve as the primary business contact for technology decisions. You will meet with business leaders to understand priorities, context, and challenges, translating them into actionable technology recommendations.

You’ll build and manage IT roadmaps, identify opportunities across cybersecurity, Microsoft 365, AI, cloud and hardware, and coordinate proposals and renewals while