Client Account Manager

MicroAge Regina; Regina; On-site; CAD 58,000 - 68,000; Full time

Benefits offered by this job

Dental care

Extended health care

On-site parking

Paid time off

Vision care

Job summary

MicroAge Regina is seeking an experienced Client Account Manager to oversee a portfolio of existing clients and serve as the primary business contact for technology decisions. You will meet with business leaders to understand priorities, context, and challenges, translating them into actionable technology recommendations.

You’ll build and manage IT roadmaps, identify opportunities across cybersecurity, Microsoft 365, AI, cloud and hardware, and coordinate proposals and renewals while

Qualifications

• 2–5+ years of account management, client relationship management, B2B sales or similar client-facing experience.
• Experience managing an existing portfolio of business accounts.
• Strong organizational and time management skills.
• Experience scheduling, preparing for and leading client meetings.
• Strong presentation, proposal and consultative sales skills.

Responsibilities

• Manage a portfolio of existing business clients and act as their primary business contact with MicroAge.
• Proactively schedule and lead regular client meetings and strategic business reviews.
• Learn each client’s business, priorities, challenges, technology environment and future plans.
• Help clients build technology priorities and longer-term IT roadmaps.
• Translate technical recommendations into clear business outcomes and help clients make informed decisions.
• Identify opportunities related to cybersecurity, Microsoft 365, AI, productivity, cloud, infrastructure, hardware and software.
• Coordinate quotes, proposals, renewals, licensing changes and upcoming projects.
• Maintain accurate meeting notes, action items, opportunities and account information.
• Work closely with our technical, administrative and leadership teams to ensure client needs are addressed.
• Follow through on commitments, keep appointments and ensure outstanding items do not fall through the cracks.

Skills

Client relationship management

Sales and consultative selling

Strategic thinking

Communication skills

Organization and time management

Presentation skills

Problem solving

Job description

Client Account Manager

Join a growing technology company where you’ll help businesses make informed decisions about technology.

MicroAge Regina provides managed IT services, cybersecurity, Microsoft cloud solutions, AI, productivity solutions, hardware and software using a consultative, business-first approach.

We are looking for an experienced Client Account Manager to manage a portfolio of existing clients, understand their businesses, and help them make informed technology decisions.

This role is about more than responding to client requests, You will meet regularly with business owners and leaders, understand their priorities and challenges, and work with our team to develop technology recommendations that support their goals.

Your Opportunity

• Manage a portfolio of existing business clients and act as their primary business contact with MicroAge.


• Proactively schedule and lead regular client meetings and strategic business reviews.


• Learn each client’s business, priorities, challenges, technology environment and future plans.


• Help clients build technology priorities and longer-term IT roadmaps.


• Translate technical recommendations into clear business outcomes and help clients make informed decisions.


• Identify opportunities related to cybersecurity, Microsoft 365, AI, productivity, cloud, infrastructure, hardware and software.


• Coordinate quotes, proposals, renewals, licensing changes and upcoming projects.


• Maintain accurate meeting notes, action items, opportunities and account information.


• Work closely with our technical, administrative and leadership teams to ensure client needs are addressed.


• Follow through on commitments, keep appointments and ensure outstanding items do not fall through the cracks.

What We’re Looking For People That:

• Are highly organized and manage your calendar, meetings, tasks and follow-ups effectively.


• Communicate confidently with business owners, executives and key decision makers.


• Are comfortable leading meetings, asking questions and making recommendations.


• Understand how to connect business challenges with practical solutions.


• Have strong written and verbal communication skills.


• Are dependable and consistently follow through on commitments.


• Can manage opportunities from initial discussion through proposal and decision.


• Work well with technical and operational teams.


• Demonstrate professionalism, integrity and good judgment.


• Enjoy learning and keeping up with changes in technology.

Experience & Knowledge

• 2–5+ years of account management, client relationship management, B2B sales or similar client-facing experience.


• Experience managing an existing portfolio of business accounts.


• Strong organizational and time management skills.


• Experience scheduling, preparing for and leading client meetings.


• Strong presentation, proposal and consultative sales skills.


• Valid Class 5 driver’s license and access to a reliable vehicle.


• Technology industry experience is an asset.


• Knowledge or experience with Microsoft 365, cybersecurity, cloud solutions, managed IT services, business productivity technology, hardware or software would be valuable.

Hours & Availability

Monday to Friday, 8:30 AM–5:00 PM.

Occasional evening networking events, client functions or after-hours meetings may be required.

Compensation

Base salary: $58,000–$68,000 per year, based on experience and qualifications.

Following the first six months, compensation and performance will be reviewed. Based on demonstrated performance, the successful candidate may become eligible for a performance-based commission structure, with typical additional earnings ranging from $0–$8,000+ annually, based on sales performance.

Location

Regina, Saskatchewan

In-Office Position

Job Types: Full-time, Permanent

Pay: $58,000.00-$76,000.00 per year

Benefits

• Dental care


• Extended health care


• On-site parking


• Paid time off


• Vision care

Work Location

Work Location: In person