Strategic Account Partner — Hybrid Role

CHEP; Mississauga; Hybrid; CAD 90,000 - 124,000; Full time

Benefits offered by this job

Hybrid remote work

Competitive compensation

Health benefits

Job summary

CHEP in Mississauga seeks a customer-focused professional to manage a defined portfolio, drive proactive improvements, and build senior-level client relationships. You will collaborate across Finance, IS, Operations, Logistics, Asset Management and Sales to deliver measurable results and growth opportunities.

The role emphasizes problem-solving, relationship-building and driving business impact while aligning with CHEP’s hybrid work model.

Qualifications

• Bachelor’s degree or College Diploma.
• 3–5 years sales/service experience in a service company.
• Experience with financial measures and KPIs.
• Experience working in a matrix structure.

Responsibilities

• Monitor account health and address key issues with timely resolution.
• Analyze customer data (cycle times, asset movements) to improve accuracy.
• Lead account reconciliations, audits, and data integrity checks.
• Prepare and communicate KPI reports with actionable insights.
• Collaborate with Sales, Supply Chain, Finance, IT to ensure alignment.

Skills

Account management

Data analytics

Communication

Problem solving

Teamwork

Education

Bachelor’s degree or College Diploma

Tools

Microsoft Office

SAP

Job description

CHEP in Mississauga seeks a customer-focused professional to manage a defined portfolio, drive proactive improvements, and build senior-level client relationships. You will collaborate across Finance, IS, Operations, Logistics, Asset Management and Sales to deliver measurable results and growth opportunities.

The role emphasizes problem-solving, relationship-building and driving business impact while aligning with CHEP’s hybrid work model.