Store Supervisor: Lead Teams, Elevate Customer Experience

SNDL Inc.; Fort McMurray; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Career growth

Product training

Team environment

Employee discounts

Flexible scheduling

EFAP program

Job summary

Value Buds, a major cannabis retailer, seeks a Store Supervisor for the Franklin Avenue location to lead daily retail operations, coach teams, and deliver excellent customer experiences in a fast-paced environment.

If you have retail leadership, strong communication, and the cannabis certifications, you’ll thrive here with growth opportunities, product training, discounts, and flexible scheduling.

Qualifications

• 2+ years of retail or customer service experience.
• Supervisory or leadership experience preferred.
• Strong communication skills and a customer-first mindset.
• Must hold cannabis retail certification (Selling It Right, SellSafe, CRTP, CRWTP, CanSell).
• Must be at least 18 or 19 years old depending on provincial requirements.
• Ability to stand for extended periods and lift up to 40 lbs.
• Eligible to pass a Criminal Record Check.

Responsibilities

• Deliver friendly, knowledgeable customer service and product education.
• Support and guide team members during assigned shifts.
• Act as a point of contact in the absence of management.
• Assist with product launches, promotions, and merchandising.
• Support inventory management, ordering, and receiving.
• Ensure compliance with cannabis regulations, ID verification, and OH&S standards.
• Help maintain store cleanliness, organization, and operational standards.

Skills

Retail leadership

Customer service

Communication

Team coaching

Job description

Value Buds, a major cannabis retailer, seeks a Store Supervisor for the Franklin Avenue location to lead daily retail operations, coach teams, and deliver excellent customer experiences in a fast-paced environment.

If you have retail leadership, strong communication, and the cannabis certifications, you’ll thrive here with growth opportunities, product training, discounts, and flexible scheduling.