Store Supervisor: Customer Focus & Flexible Schedules

Shoppers Drug Mart Inc.; Ottawa; Hybrid; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. in Ottawa, Ontario is seeking a store associate to manage customer service functions, cashiers and merchandising. You will train staff, enforce policies and help maintain store image and safety standards.

The role involves loss prevention duties, handling inquiries, refunds and exchanges, and supporting clerical tasks as needed. Applicants should be organized, time-efficient and knowledgeable about products and supplies.

Qualifications

• Experience managing cashier/merchandising staff and enforcing store policies.
• Ability to train cashiers and merchandisers in job functions.
• Proficiency with cash handling and store operations procedures.

Responsibilities

• Manage customer service functions, including cash, cashiers and merchandising.
• Ensure loss prevention standards are implemented and cashier inventory tracked.
• Answer inquiries, handle refunds/exchanges, and promote customer surveys.
• Maintain shelves, displays and store image; perform clerical/banking duties as needed.
• Adhere to health, safety and loss prevention policies.

Skills

Planning, Judgement and Decision Make

Independent thinking

Problem solving

Computer literate

Organized

Time management

Knowledge of products and supplies

Job description

Shoppers Drug Mart Inc. in Ottawa, Ontario is seeking a store associate to manage customer service functions, cashiers and merchandising. You will train staff, enforce policies and help maintain store image and safety standards.

The role involves loss prevention duties, handling inquiries, refunds and exchanges, and supporting clerical tasks as needed. Applicants should be organized, time-efficient and knowledgeable about products and supplies.