Store Operations Associate (12-month contract)

Uniqlo Canada; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company in Toronto is seeking a Store Operations Support Associate for a 12-month contract. This role involves analyzing store data to support business decisions, communicating with retail locations, and managing operational reports. The ideal candidate has a Bachelor's degree in Business, experience in retail, and strong organizational skills. A competitive salary and benefits package is offered, along with opportunities for career growth.

Benefits

Competitive salary

Performance bonus

Comprehensive benefits

Modern office environment

Qualifications

• Experience working within the retail industry is required.
• Willingness to travel to retail locations across Canada as needed.
• French language proficiency is considered an asset.

Responsibilities

• Build and maintain a comprehensive database of store information.
• Prepare weekly and monthly operational reports for store teams.
• Manage company-wide initiatives and coordinate cross-functionally.
• Ensure customer-facing store information remains accurate.
• Develop data analysis capabilities to improve reporting.

Skills

Strong organizational skills

Attention to detail

Creative mindset

Excellent communication skills

Ability to work independently

Proficiency in Microsoft 365

Ability to manage multiple projects

Education

Bachelor’s Degree in Business or related discipline

Job description

Job Title: Store Operations Support Associate (12-month contract)

Location(s): Downtown Toronto (position requires some travels to stores, presence at the office 5 days a week is preferred)

Reporting to: Store Operations Manager

Shape the Future of LifeWear in Canada

Position Overview

Reporting to the Store Operations Support Director and the Managers, this role is responsible for collecting, compiling, and analyzing store-related data and KPIs to support business decisions. You will serve as a key communication bridge between Headquarters and retail locations, ensuring store teams receive timely, accurate, and actionable information.

The primary purpose of the role is to monitor all store performance and operational activities by delivering reliable insights that enable cross-functional teams to take the right actions. You will work closely with the team, Store Operations (Director, Area Managers, Store Managers), as well as Visual Merchandising, Layout Planning, Marketing, E-Commerce, Logistics, Merchandising, and Inventory Control teams.

Key Responsibilities

• Build and maintain a comprehensive database of store information by developing a solid understanding of business operations and organizational structure.
• Prepare weekly and monthly operational reports for store teams and leadership.
• Managing company-wide initiatives, coordinating cross-functionally to ensure tasks are followed through to completion.
• Adapt information and reporting to align with evolving business needs.
• Develop and maintain strong cross-functional communication routines to support operational goals.
• Ensure customer-facing store information remains accurate and up to date.
• Develop data analysis capabilities and apply insights to improve communication, reporting, and future planning.
• Review business performance reports to identify key focus areas and opportunities.
• Prioritize effectively, manage deadlines, and provide detailed, accurate information while balancing multiple tasks.

What You Bring

• Bachelor’s Degree in Business, or a related discipline.
• Experience working within the retail industry is required.
• Strong organizational skills and exceptional attention to detail.
• A strategic and creative mindset paired with excellent communication and interpersonal skills.
• Proven ability to work independently with minimal supervision.
• Highly detail-oriented, resourceful, proactive, and self-motivated.
• Ability to manage multiple projects, prioritize effectively and meet tight deadlines.
• Advance proficiency in Microsoft 365 (Excel / Word /PowerPoint).
• Willingness to travel to retail locations sites across Canada as needed.
• French language proficiency is considered an asset.

What We Offer

• A results-driven, entrepreneurial culture where your decisions drive real business impact
• Competitive salary, performance bonus, and comprehensive benefits
• Work in a modern office which is easily accessible by public transportation
• A high-visibility role with collaboration across global and regional executive teams
• Career growth in a company that values ambition, innovation, integrity, and performance

Join our team

If you live for data but love fashion, thrive on strategy but sweat the details - we want to hear from you. Join us and help redefine Canadian retail.

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the requirements of the position will be contacted.