store manager - retail

City Avenue Market; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

City Avenue Market in Vancouver is seeking an Operations Manager to oversee daily supermarket operations on-site. You will direct staff, plan schedules, and implement marketing strategies to boost performance and customer satisfaction.

The role requires 2–3 years of retail operations experience, a Bachelor’s degree or equivalent, and proven ability to manage payroll and volunteers. This full-time position is based at the physical location with no remote option.

Qualifications

• Bachelor's degree or equivalent experience.
• 2–3 years of relevant experience in supermarket/retail operations.
• Experience supervising staff and coordinating volunteers is a plus.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Develop and implement marketing strategies.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Oversee payroll administration.
• Supervise office and volunteer staff.

Skills

Staff management

Operations planning

Customer service

Marketing strategy

Payroll administration

Education

Bachelor's degree or equivalent

Job description

Overview

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Supermarket/grocery store

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Supervise office and volunteer staff