Retail store supervisor

Kibbi; Penticton; On-site; CAD 42,000 - 65,000; Full time

Job summary

Kibbi in Penticton is seeking a capable supervisor to lead daily store operations, assign tasks to sales staff, monitor performance, and ensure merchandise is attractively displayed. The role emphasizes hands-on leadership and customer-focused service at a busy retail location.

You will be responsible for hiring/training staff, establishing work schedules, handling customer requests, reporting on sales and inventory, and ensuring smooth day-to-day operations for the team.

Qualifications

• Secondary school graduation certificate is required.
• 1 year to less than 2 years of experience in a retail or sales environment.

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Education

Secondary (high) school graduation certificate

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

SUPERVISION

• 3-4 people