Store manager - retail

Shoppers Drug Mart Inc.; Canada; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Free parking available

Job summary

Shoppers Drug Mart Inc. in Canada is seeking an experienced operations supervisor to direct and optimize daily store activities at the physical location. You will lead a team, plan workflows, and ensure smooth service delivery.

Key responsibilities include supervising staff, budgeting, setting pricing policies, coordinating merchandising, and implementing marketing strategies to meet sales targets while maintaining high standards of customer service.

Qualifications

• Bachelor's degree is required.
• 5 years or more experience in operations management or retail leadership.
• On-site: work must be performed at the physical location.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Oversee payroll administration.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Skills

Attention to detail

Team player

Excellent oral communication

Time management

Organized

Education

Bachelor's degree

Tools

Point of sale system

Spreadsheet

Electronic mail

Computerized bookkeeping system

Job description

LANGUAGES

English

EDUCATION

• Bachelor's degree

EXPERIENCE

5 years or more

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

SUPERVISION

• 5-10 people

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Point of sale system
• Electronic scheduler
• Computerized bookkeeping system
• Electronic mail
• Spreadsheet

TRANSPORTATION/TRAVEL INFORMATION

• Own transportation
• Own vehicle
• Valid driver's licence
• Public transportation is available

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Adaptability
• Collaborative
• Energetic
• Hardworking
• Outgoing
• Positive attitude
• Time management
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Patience

BENEFITS

OTHER BENEFITS

• Free parking available