Shop manager

Mr Lube; Canada; On-site; CAD 55,000 - 85,000; Full time

Job summary

Mr Lube is seeking a hands-on operations leader to direct and optimize daily car service operations at the physical site. You will supervise staff, plan budgets, and implement marketing and pricing strategies to boost performance.

The role requires a Bachelor's degree, 1–2 years experience, and strong analytical and interpersonal skills to manage customer requests and supplier issues while maintaining high service standards.

Qualifications

• Education: Bachelor's degree is required.
• Experience in coordinating daily operations and staff supervision is preferred.
• Strong communication and analytical abilities are essential.

Responsibilities

• Direct and control daily operations and staff.
• Plan, organize, and evaluate daily operations to meet targets.
• Develop and implement marketing strategies and budgets.
• Recruit, hire and supervise staff and volunteers.
• Resolve customer requests and supply shortages promptly.
• Oversee payroll administration and performance reviews.
• Supervise office and volunteer staff and ensure accuracy.

Skills

Adaptability

Analytical

Collaborative

Creativity

Efficiency

Energetic

Goal-oriented

Hardworking

Integrity

Outgoing

Positive attitude

Proactive

Quick learner

Time management

Client focus

Interpersonal skills

Written communication

Flexibility

Organized

Team player

Maturity

Patience

Multitasking

Education

Bachelor's degree

Job description

LANGUAGES

English

EDUCATION

• Bachelor's degree

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

SUPERVISION

• 5-10 people

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent written communication
• Flexibility
• Organized
• Team player
• Maturity
• Patience
• Ability to multitask