Sales supervisor

Le Delice Pastry Shop; Canada; On-site; CAD 42,000 - 64,000; Full time

Job summary

Le Delice Pastry Shop in Canada seeks an experienced supervisor to lead our on-site team in a fast-paced bakery/retail setting. The role requires 3–5 years of supervisory experience and College/CEGEP or equivalent education with English language proficiency.

You will supervise staff, assign duties, hire/train, manage inventory and cash, organize schedules, and ensure smooth operations, customer service and timely reports. This position is on-site only and demands attention to detail and teamwork.

Qualifications

• 3–5 years supervision experience
• Experience in a retail/restaurant setting
• Ability to lead and train staff

Responsibilities

• Supervise staff and assign duties
• Hire and train staff or arrange for training
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and coordinate activities of workers
• Manage cash
• Conduct performance reviews

Skills

Staff supervision

Hiring & training

Inventory management

Cash handling

Customer service

Communication

Multitasking

Sales coordination

Education

College/CEGEP

Tools

Cellular phone

Job description

LANGUAGES

English

EDUCATION

• College/CEGEP
• or equivalent experience

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SITE ENVIRONMENT

• Non-smoking

TASKS

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

SUPERVISION

• 3-4 people

AREA OF WORK EXPERIENCE

• Restaurant

AREA OF SPECIALIZATION

• Retail store

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods
• Bending, crouching, kneeling

OWN TOOLS/EQUIPMENT

• Cellular phone

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask