Retail store supervisor

CFA WHITECOURT LTD.; Siksiká #146, Alberta; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health care plan

Job summary

CFA WHITECOURT LTD. in Alberta is seeking a capable retail store manager to lead a small team and oversee sales of household appliances. You will assign duties, train staff and manage cash and payroll duties, ensuring smooth store operations.

This role requires 2–3 years of retail management experience, a college diploma, and strong customer service and communication skills. You will organize schedules, maintain inventory, resolve customer issues, and prepare performance reports in a fast-paced

Qualifications

• 2–3 years of experience in retail management
• Post-secondary certificate/diploma from a program of 1–2 years
• Strong customer service and communication skills

Responsibilities

• Assign sales staff to duties
• Hire and train staff or arrange training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and coordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews

Skills

Staff supervision

Inventory management

Customer service

Communication

Scheduling

Education

College diploma (1–2 years)

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SITE ENVIRONMENT

• Furniture

WORK SETTING

• Retail business

RESPONSIBILITIES

TASKS

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews

SUPERVISION

• 3-4 people

EXPERIENCE AND SPECIALIZATION

AREA OF SPECIALIZATION

• Retail store
• Household appliances

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

BENEFITS

HEALTH BENEFITS

• Health care plan