Store Manager: Lead Team, Merchandising & Career Growth

Dollarama; Kitchener; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career growth opportunities

Job summary

Dollarama in Canada is seeking an experienced Store Manager to oversee daily retail operations, drive sales, manage staff, and ensure adherence to company standards. You will lead visual merchandising, scheduling, training, and inventory control to create a high-performing store.

The role emphasizes strong leadership, excellent communication, and the ability to multitask in a fast-paced environment while delivering exceptional customer service and maintaining store safety and cleanliness.

Qualifications

• Minimum of two (2) years' experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail experience

Team management

Leadership

Communication

Job description

Dollarama in Canada is seeking an experienced Store Manager to oversee daily retail operations, drive sales, manage staff, and ensure adherence to company standards. You will lead visual merchandising, scheduling, training, and inventory control to create a high-performing store.

The role emphasizes strong leadership, excellent communication, and the ability to multitask in a fast-paced environment while delivering exceptional customer service and maintaining store safety and cleanliness.