Lead Visual Merchandising & Customer Experience Manager

canadiantirecorporation; Edmonton; On-site; CAD 43,000 - 56,000; Full time

Job summary

Canadian Tire Group of Companies in Edmonton seeks an experienced retail leader to drive store operations and deliver exceptional customer experiences in sporting goods. The role emphasizes five-star service, accurate inventory, and strong team leadership.

You will coach staff, manage visual presentation, and ensure compliance with LP, cash, and OH&S policies while contributing to sales growth and a positive, inclusive workplace.

Qualifications

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• Proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.

Responsibilities

• Deliver Five Star Solution customer service and merchandise product effectively.
• Support inventory movement and accuracy to the sales floor.
• Lead store inventory movement, replenishment, and annual inventories.
• Follow operating procedures, policies, and LP, Cash, Audit, and OH&S guidelines.
• Open and close duties as part of manager on duty responsibilities.

Skills

Customer focus

Coaching & development

Brand ambassador

People leadership

Retail management

Job description

Canadian Tire Group of Companies in Edmonton seeks an experienced retail leader to drive store operations and deliver exceptional customer experiences in sporting goods. The role emphasizes five-star service, accurate inventory, and strong team leadership.

You will coach staff, manage visual presentation, and ensure compliance with LP, cash, and OH&S policies while contributing to sales growth and a positive, inclusive workplace.