Staff Scheduler - Short Call User

Shared Health-Soins Communs; Winnipeg; On-site; CAD 46,000 - 53,000; Full time

Job summary

Shared Health in Winnipeg is seeking a full-time Central Staffing Office clerk to help maintain staffing levels for designated units and provide efficient clerical support.

The role involves payroll processing using ESP, contacting staff for shifts, data integrity, reporting, and receptionist duties, with a 7.5-hour day shift and weekend coverage.

Strong typing, MS Office proficiency, and clear English communication are essential; familiarity with ESP or similar systems is preferred.

Qualifications

• High school education required.
• Secretarial training or equivalent experience required.
• Typing 45 wpm and strong MS Office skills expected.
• Excellent interpersonal and written/oral English communication.
• Knowledge of ESP or similar scheduling systems is preferred.

Responsibilities

• Maintain staffing and payroll processes using ESP.
• Place calls to staff to cover shifts and discuss long-term needs.
• Notify staff of available shifts and manage contingency staffing per agreements.
• Ensure data integrity in ESP and report discrepancies to management.
• Generate reports and prepare correspondence and procedures.
• Serve as receptionist for the area and direct visitors as needed.

Skills

Typing 45 wpm

Microsoft Office

Interpersonal skills

English communication

Education

High school diploma (Manitoba standard)

Secretarial training program

Tools

ESP scheduling system

Job description

Requisition ID: 412197

Position Number: 20042633

Posting End Date: October 14, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre

Department / Unit: Central Staffing Office

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $23.388 , $24.064 , $24.757 , $25.473 , $26.209 , $26.967

Shared Health leads the planning and coordinates the integration of patient‑centered clinical and preventive health services across Manitoba. The organization also delivers some province‑wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager, Central Staffing office, in consultation with the Nursing Supervisor, is responsible for ensuring that adequate staffing levels are maintained for designated units in addition to providing efficient clerical support as assigned.

Responsibilities

• Maintaining staffing and payroll processes utilizing ESP.
• Placing calls to staff as required to cover unmet baseline requirements, short‑term absences and workload.
• Placing calls to staff and offering additional shifts in accordance with applicable Collective Agreements.
• Ensuring data integrity and accuracy in ESP and in all other aspects relating to staffing and alerts Manager of any discrepancies.
• Following Contingency guidelines utilizing a manual staffing and payroll system, when required.
• Generating reports and typing a variety of correspondence and policies and procedures using appropriate PC applications such as word processing, database and spreadsheets.
• Entering data related to purchase salary (agency staff) invoices.
• Acting as a receptionist for the area, taking and relaying messages, greeting and directing staff, agency staff, visitors, etc.

Experience

• Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre, required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Typing 45 wpm required.
• Demonstrated proficiency in the use of Microsoft Office (Word and Excel) required.
• Knowledge of Environment for Scheduling Personnel (ESP) or other service‑based staff scheduling systems preferred.
• Excellent interpersonal and communication skills required.
• Must understand and communicate effectively in English, verbally and in writing.

Physical Requirements

• Work under stressful conditions in a high volume, high traffic environment.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.