Scheduling Assistant - Repost

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 32,000 - 37,000; Part time

Job summary

St. Boniface Hospital in Winnipeg is seeking a Scheduling Assistant (0.70 FTE) to support staffing across days, evenings and weekends. The role involves in-person work and uses ESP for scheduling to ensure adequate coverage 24/7.

You will have Grade 12, at least 1 year with ESP or similar systems, and strong Excel and customer-service skills to manage inquiries and coordinate scheduling efficiently. The department emphasizes accuracy and timely communication.

Qualifications

• Grade 12 or equivalent.
• 1 year experience with ESP or other computerized staffing system performing staffing and scheduling functions.
• Customer service experience where the primary function was direct contact with customers.
• Experience in a fast-paced, high-demand environment.
• Experience with Excel required.

Responsibilities

• Assist clinical units and departments with scheduling and related functions to maintain staffing levels on a 24-hour basis.
• Support the scheduling team under the direction of the Manager, Staff Scheduling.
• Perform related duties as assigned.

Skills

ESP scheduling system

Customer service

English proficiency

Time management

Team collaboration

Education

Grade 12

Tools

Microsoft Excel

Job description

Requisition ID: 402780

Position Number: 20070637

Posting End Date: Open Until Filled

City: Winnipeg

Employer: St. Boniface Hospital

Site: St. Boniface Hospital

Department / Unit: Staff Scheduling - SBH

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 0.70

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $22.857, $23.528, $24.218, $24.933, $25.668, $26.424

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the Sheduling Assistant is responsible for: assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24-hour basis; and performing other related duties as assigned.

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.**
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast-paced, high demand environment required.
• Experience with Excel required.
• Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

Physical Requirements

Not Applicable

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.