Sr Manager, Digital Technology Solutions

McKesson; Canada; On-site; CAD 89,000 - 150,000; Full time

Job summary

A leading healthcare company in Canada is seeking a Senior Manager, Digital Technology Solutions. This strategic role requires experience in healthcare technology and a strong focus on customer needs. The ideal candidate will connect clinical practices with digital health solutions, requiring expertise in vendor ecosystems and strong analytical skills. A competitive compensation package is offered, including base pay and potential bonuses.

Benefits

Competitive compensation package

Annual bonuses

Qualifications

• 7+ years of relevant experience in healthcare technology.
• Strong communication and presentation skills.
• Proven ability to translate business needs into technical requirements.

Responsibilities

• Serve as a strategic liaison between clinical practices and vendors.
• Analyze and drive the development of user-centric digital solutions.
• Engage directly with stakeholders to understand needs and workflows.

Skills

Healthcare operations

Digital health tools

Customer focus

Analytical abilities

Problem-solving

Stakeholder engagement

Education

Bachelor’s degree in Healthcare Administration or related field

Master’s degree in Health Informatics or related field

Job description

Overview

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Responsibilities

• Senior Manager, Digital Technology Solutions serves as a strategic liaison between clinical practices, internal stakeholders, and external vendors to ensure the successful deployment and adoption of digital health technologies. This role is responsible for maintaining deep expertise in the organization’s product catalog, identifying and addressing clinical and operational needs, and driving the development and implementation of scalable, secure, and user-centric digital solutions. A strong customer focus is essential, as the role requires a deep understanding of end-user pain points and a commitment to delivering solutions that enhance the experience and outcomes for both patients and providers. The ideal candidate will possess a strong blend of healthcare knowledge, technical acumen, and business analysis skills to support innovation and operational excellence across the network.
• Serve as a subject matter expert for the Network’s product catalog, maintaining deep familiarity with current offerings and capabilities.
• Engage directly with clinical and operational stakeholders at regional practices to understand pain points, workflows, and unmet needs.
• Translate clinical and business needs into scalable, secure, and user-centric business requirements.
• Analyze the current digital landscape of each practice and collaborate cross-functionally to define the future-state technology solutions that can be tailored to their strategic goals.
• Align the diverse operational and clinical workflow needs of medical practices with existing solutions in the product catalog or identify gaps that require the validation of new solutions.
• Conduct targeted market scans and vendor research to identify solutions that address specific practice needs, while ensuring alignment with enterprise priorities and integration within the broader digital health roadmap.
• Develop comprehensive business cases for new product recommendations, including ROI analysis, alignment with strategic goals, and implementation feasibility.
• Initiate and serve as a link between the vendor, practice, and internal partners throughout the TPSA (Third-Party Security Assessment) lifecycle for new product reviews. Help clear hurdles, assist with partnership and communication, and ensure alignment across all stakeholders.
• Update and maintain the product catalog for the region, identifying which practices are actively utilizing each solution and highlighting opportunities where other practices could benefit from adoption.
• Provide training and documentation to promote awareness and usage of available solutions across the organization.

Minimum Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience.

Critical Qualifications

• Bachelor’s degree in Healthcare Administration, Information Systems, Business, or a related field.
• 5+ years of experience in healthcare technology, digital health, customer success or product management.
• Strong understanding of healthcare operations, digital health tools, and vendor ecosystems.
• Proven ability to translate business needs into technical requirements and actionable solutions.
• Experience conducting market research and vendor assessments.
• Familiarity with security and compliance considerations in healthcare (e.g., HIPAA, TPSA).
• Excellent communication, stakeholder engagement, and presentation skills.
• Strong customer focus with the ability to connect, build trust, and demonstrate a commitment to solving pain points for staff, providers, and patients.
• Strong analytical and problem-solving abilities with a proactive, solution-oriented mindset.

Preferred Attributes

• Master’s degree in Health Informatics, Business Administration (MBA), or related discipline.
• Experience working in oncology or radiation settings
• Experience working in or with a multi-site healthcare network
• Knowledge of digital health trends, EHR systems, and interoperability standards.
• Experience with ROI modeling and business case development.
• Familiarity with agile methodologies and digital product lifecycle management

Working Conditions

• Environment (Office, warehouse, etc.) – Normal office environment

Travel

• Up to 25% travel required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson\'s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please note the benefits information provided.

Our Base Pay Range for this position

$89,700 - $149,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!