Spécialiste de remboursement, Bilingue - Bilingual Reimbursement Specialist

AmerisourceBergen; Remote; CAD 45,000 - 60,000; Full time

Job summary

A leading healthcare services company in Canada is seeking a qualified candidate to coordinate and manage prescription drug coverage for patients. This role requires a minimum of 2 years of customer service experience and proficiency in Microsoft applications. Bilingualism in French and English is essential. The company offers a comprehensive benefits package including medical and dental care, focusing on a collaborative work culture. Join to make a meaningful difference in healthcare and support working families.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Support for working families, including backup dependent care

Opportunities for professional development

Inclusive work culture

Qualifications

• Minimum of 2 years of experience in customer service.
• Strong proficiency in Microsoft Outlook, Word, and Excel.
• Bilingual in French and English is required.

Responsibilities

• Coordinate and manage prescription drug coverage for patients.
• Work with insurance companies to maximize reimbursement solutions.
• Handle documentation related to insurance and funding programs.

Skills

Customer service within an office environment

Proficiency in Microsoft applications

Excellent communication skills

Interpersonal skills

Bilingualism in French and English

Education

Post-secondary education in a related discipline

Job description

Employer Industry: Healthcare and Pharmaceutical Services

Why Consider this Job Opportunity

• Comprehensive benefits package including medical, dental, and vision care
• Support for working families, including backup dependent care and adoption assistance
• Opportunities for professional development and mentorship programs
• Inclusive and collaborative work culture
• Chance to make a meaningful difference in the lives of patients and healthcare professionals

What to Expect (Job Responsibilities)

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients
• Work with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions
• Handle documentation and submissions related to insurance and funding programs
• Implement financial means testing to enhance patient prescription coverage
• Report all adverse events to the appropriate departments

What is Required (Qualifications)

• Post‑secondary education or equivalent in a related discipline
• Minimum of 2 years of experience in customer service within an office environment
• Strong proficiency in Microsoft applications (Outlook, Word, Excel)
• Excellent communication and interpersonal skills
• Bilingualism in French and English is required

How to Stand Out (Preferred Qualifications)

• Experience in the healthcare, pharmaceutical, or insurance industry
• Strong analytical and mathematical skills
• Effective problem‑solving and presentation abilities
• Proven ability to meet deadlines consistently

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