Spa Supervisor

Kurves Brow Bar; Kingston; On-site; CAD 30,000 - 42,000; Full time

Job summary

Kurves Brow Bar in Kingston, ON is seeking a Spa Supervisor to manage staff, assist customers, and ensure smooth service delivery. The role is full-time, 30–40 hours per week, with an hourly rate of $26.00 and requires immediate placement.

Responsibilities include supervising staff, recruiting and training personnel, handling customer inquiries, managing inventory and costs, and collaborating on marketing initiatives to boost customer satisfaction.

Qualifications

• Supervise, direct and coordinate staff activities and schedules.
• Recruit and train staff for job duties.
• Assist customers by explaining services and recommending options.
• Address and resolve customer complaints or concerns.
• Control inventory and manage costs.
• Troubleshoot equipment and arrange maintenance.
• Requisition materials and supplies as needed.
• Monitor revenues and adjust procedures accordingly.
• Ensure health and safety rules are followed by staff and customers.
• Collaborate with management on marketing plans to improve service.

Responsibilities

• Supervise, direct and coordinate staff activities; set and monitor schedules.
• Assist customers by informing about services and making recommendations.
• Address customer complaints and resolve issues effectively.
• Monitor inventory levels and control costs to support operations.
• Ensure safety policies are followed by staff and customers.

Skills

Supervise staff

Staff recruitment

Customer service

Inventory control

Equipment maintenance

Material requisition

Revenue monitoring

Health & safety

Marketing support

Duties flexibility

Education

Secondary (high) school graduation certificate

Job description

Volunteer Experience Work Experience Work & Career

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1 Position: Spa Supervisor ($26.00 Per Hour) Permanent, Full Time (30-40 Hours per week) required immediately for 8864853 Canada Inc. O/A Kurves Brow Bar

Work Location: 945 Gardiners Rd, Kingston, ON, K7M 7H4

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Ability to Supervise

1 to 2 people

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

Standing for extended periods, Combination of sitting, standing, walking, Fast-paced environment, Work under pressure, Walking, Attention to detail, Tight deadlines,

Personal Suitability

Flexibility, Excellent oral communication, Client focus, Reliability, Effective interpersonal skills,

Organized, Team player, Accurate

Specific Skills

• Supervise, direct and co-ordinate the activities of staff, set staff work schedule and monitor staff performance
• Recruit and train staff in job duties
• Assist customers by providing information on services provided and recommending services as per customer needs
• Address & resolve customers’ complaints or concerns
• Control inventory and manage costs.
• Troubleshoot equipment and arrange for maintenance for smooth business operations
• Requisition material and supplies
• Monitor revenues and modify procedures accordingly
• Monitor actions of staff and customers to ensure that health and safety regulations are obeyed
• Participate with the management team in creation of marketing plans and implement strategies to improve overall service and customer satisfaction
• May perform other duties as required