Spa Manager

Beauty Incubator Recruitment Inc.; Burlington; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Health Benefits

Training and development

Employee perks

Job summary

Beauty Incubator Recruitment seeks a Spa Manager for a leading hotel spa in Southern Ontario. The successful candidate will support the Spa Director and manage the spa team, ensuring exceptional customer service and operational excellence.

This full-time role involves managing schedules, onboarding new hires, and optimizing profits while maintaining a collaborative environment. Ideal candidates will have a passion for the spa industry and at least 3 years of relevant experience.

Qualifications

• Minimum of 3 years' experience as a spa manager in a luxury spa.

Responsibilities

• Supervise and manage the spa team.
• Manage the spa and fitness center in director's absence.
• Monitor team schedule and vacation times.
• Assist in onboarding new hires.
• Optimize profits by controlling costs.
• Monitor inventory and generate purchase requisitions.
• Assist in tracking and developing statistical reporting.
• Ensure exceptional customer service among team members.
• Maintain open relationships with spa employees.
• Organize and attend training sessions.

Skills

Customer service skills

Team management

Knowledge of spa trends

Job description

Beauty Incubator Recruitment is currently working with a luxury spa who are looking for a Spa Manager to provide support to the Spa Director at one of Southern Ontario’s leading hotel spas.

The successful candidate will thrive on providing genuine and thoughtful service, have exceptional customer service skills, be passionate about the spa world and will be knowledgeable about current spa trends.

The key responsibilities for this role include:

• Work alongside the spa director in supervising, managing, and developing the spa team.
• Manage the spa and fitness center in the absence of the spa director.
• Monitor team schedule/shift changes, days off and vacation times.
• Assist in onboarding new hires
• Optimizing profits by controlling costs
• Monitor inventory and generate necessary purchase requisitions.
• The ability to assist in tracking and developing statistical reporting.
• Practices exceptional customer service skills and ensures that all team members are doing the same.
• Establishes and maintains open, collaborative relationships with all spa employees.
• Organize and attend training sessions.

Requirements:

• Minimum of 3 years’ experience as a spa manager in a luxury spa

Job Type: Full-time ( weekends/holidays)

Compensation:

• Salary
• Medical Health Benefits
• Training and ongoing professional development
• Employee perks