Social Housing Repairs Supervisor - 3-Month Contract

Civic Recruitment Limited

Sutton No. 103

On-site

CAD 72,000 - 87,000

Full time

14 days+

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Job summary

Civic Recruitment Limited in Sutton, United Kingdom, is seeking an experienced supervisor to lead a Direct Labour Organisation (DLO) team delivering responsive repairs in social housing. This is a 3-month contract with a local authority, focused on quality, safety, and customer satisfaction.

You will line-manage up to 7 trade staff, develop performance, uphold organisational values, oversee repairs, perform inspections, prepare scopes, manage snagging, and handle tenant queries to deliver

Qualifications

Experience supervising responsive repairs in social housing.
Ability to manage a direct labour workforce (DLO).
Strong understanding of building maintenance and repair sequencing.

Responsibilities

Line manage a team of up to 7 trade staff, including skilled, multi-skilled, and unskilled workers.
Support, develop, and performance manage staff to meet service standards and objectives.
Promote organisational values: High Performing, One Team, Make It Happen, and Excellent Customer Service.
Oversee delivery of responsive repairs and maintenance within occupied social housing properties.
Conduct pre-, during-, and post-inspections to ensure quality and compliance.
Identify defects, specify works, and produce clear scopes of work and technical reports.
Manage remedial works (snagging) and ensure completion within agreed timeframes.
Investigate complaints and provide practical, solution-focused outcomes.