Housing Advisor – Rough Sleepers

Civic Recruitment Limited; Lambeth; On-site; CAD 68,000 - 90,000; Full time

Job summary

Civic Recruitment Limited in Lambeth, London, is seeking a Housing Advisor for a 3-month contract within the Homeless Prevention Service. You will assess housing needs, manage statutory duties, and coordinate with outreach teams and housing providers to support rough sleepers.

The role requires a solid knowledge of homelessness legislation, experience developing Personal Housing Plans, and excellent negotiation and customer service skills. Hybrid working with 2 office days per week.

Qualifications

• Ability to assess and investigate homelessness applications under Part VII of the Housing Act 1996.
• Experience supporting rough sleepers and preventing homelessness.
• Knowledge of homelessness legislation and housing options.
• Experience developing Personal Housing Plans and delivering housing advice.
• Excellent negotiation, mediation and customer service skills.
• Degree or equivalent education; CIH or similar housing qualification.

Responsibilities

• Proactively work with rough sleepers and those at risk of homelessness.
• Conduct housing needs assessments in day centres and emergency accommodations.
• Deliver effective homelessness prevention and relief interventions.
• Develop and maintain tailored Personal Housing Plans (PHPs).
• Provide specialist housing advice and explore all available housing options.
• Assess temporary accommodation requirements and arrange placements.
• Use mediation and negotiation to prevent homelessness.
• Provide advice on welfare benefits and financial support.
• Collaborate with outreach teams, supported housing providers, and other agencies.
• Maintain accurate case notes and housing records.

Skills

Negotiation

Mediation

Customer service

Homelessness legislation

Housing options knowledge

Personal Housing Plans

Case management

Communication skills

Part VII Housing Act

Education

Degree or equivalent

CIH or equivalent housing qualification

Job description

Lambeth, United Kingdom | Posted on 16/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation.  That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector‑specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

Housing Advisor – Rough Sleepers – 3 Month Contract

Location: Lambeth, London

Contract: Temporary (3 Months)

Hours: Full-Time

Summary

This role is a 3-month contract position within the Homeless Prevention Service, focusing on supporting rough sleepers and individuals at risk of homelessness. As a Housing Advisor, you will collaborate with the Rough Sleeping Co-ordinator, outreach teams, supported housing providers, and partner agencies to identify and assist rough sleepers in need of housing support. Your responsibilities will include conducting comprehensive housing needs assessments, managing statutory homelessness duties, and securing sustainable housing outcomes. This position requires strong case management skills, a thorough understanding of housing legislation, and the ability to work effectively with clients who may have complex support needs.

Responsibilities

• Proactively work with rough sleepers and those at risk of homelessness.
• Conduct housing needs assessments in various settings, including day centres and emergency accommodations.
• Deliver effective homelessness prevention and relief interventions.
• Develop and maintain tailored Personal Housing Plans (PHPs).
• Provide specialist housing advice and explore all available housing options.
• Assess temporary accommodation requirements and arrange placements.
• Use mediation and negotiation to prevent homelessness.
• Provide advice on welfare benefits and financial support.
• Collaborate with outreach teams, supported housing providers, and other agencies.
• Maintain accurate case notes and housing records.

Requirements

Requirements:

• Ability to assess and investigate homelessness applications under Part VII of the Housing Act 1996.
• Experience supporting rough sleepers and providing tailored solutions to prevent homelessness.
• Strong knowledge of homelessness legislation and housing options.
• Experience developing Personal Housing Plans and delivering housing advice.
• Excellent negotiation, mediation, and customer service skills.
• Educated to degree level or equivalent relevant experience.
• Previous Local Authority homelessness experience.
• Experience working within a Rough Sleeping Team or Homeless Prevention Service.
• Knowledge of welfare benefits, housing support services, and temporary accommodation processes.
• Housing qualification (CIH or equivalent).
• Hybrid working arrangement with a minimum of 2 office days per week.
• Fast-paced environment with demanding caseloads and statutory deadlines.
• Community-based work and partnership engagement may be required.