Housing Advisor

Civic Recruitment Limited; Lambeth; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid working: 3 days in office / 2远程

Bi-weekly pay

Immediate contribution in established

Job summary

Civic Recruitment Limited seeks a skilled Housing Advisor to join the Housing Needs team at Camberwell Foyer. You will deliver housing advice and services to individuals and families facing homelessness, handling a diverse caseload with negotiation, mediation, and advocacy, in line with current legislation.

The role requires DBS clearance, experience in housing options, and collaboration with housing providers.

Qualifications

• Experience in Housing Options, Homelessness, or Housing Advice Services.
• In-depth understanding of Homelessness Reduction Act 2017 and Housing Act 1996 Part VII.
• Ability to conduct Housing Needs Assessments and develop Personal Housing Plans.
• Knowledge of Welfare Benefits and Housing Benefit and familiarity with homelessness case management systems.

Responsibilities

• Conduct Housing Needs Assessments for clients seeking assistance.
• Create tailored housing plans based on individual needs.
• Implement early intervention strategies to prevent homelessness.
• Manage a varied caseload including priority and non-priority households.
• Perform Part VII Homelessness Assessments and provide recommendations for management review.
• Deliver frontline housing advisory services and provide mediation to avert homelessness.
• Maintain accurate case records and performance data.
• Assist clients with housing register applications and bidding.
• Provide guidance on private renting, welfare reform, and housing rights.
• Collaborate with Lettings Services and housing providers to secure options.
• Refer clients to appropriate services and support needs.

Skills

Housing options experience

Negotiation

Mediation

Advocacy

Communication

Customer service

Case recording/IT

Education

DBS Certificate

Tools

Housing case management system

Job description

Lambeth, United Kingdom | Posted on 10/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Contract: 6 Month Contract

Target Start Date: 12 October 2026

Hours: Full Time

Working Pattern: Hybrid – 3 Days Office Based / 2 Days Remote

Office Attendance: Monday Mandatory, plus 2 additional office days on a rota basis

DBS: Standard DBS Required

Summary

We are seeking a skilled Housing Advisor to join our dynamic Housing Needs team at Camberwell Foyer. This role is pivotal in delivering comprehensive housing advice and services to individuals and families facing homelessness. The successful candidate will handle a diverse caseload, employing strategies such as negotiation, mediation, and advocacy to prevent and alleviate homelessness. You will work in compliance with the Homelessness Reduction Act 2017 and the Housing Act 1996 Part VII, ensuring all actions align with current legislation and guidance.

Key Responsibilities

• Conduct thorough Housing Needs Assessments for clients seeking assistance.
  
• Create tailored housing plans based on individual client needs.
  
• Implement early intervention strategies to prevent and relieve homelessness.
  
• Manage a varied caseload, addressing both priority and non-priority households.
  
• Perform homelessness assessments under Part VII of the Housing Act 1996.
  
• Provide recommendations on homelessness decisions for managerial review.
  
• Deliver front-line advice and assessment services.
  
• Offer mediation and negotiation to avert homelessness.
  
• Conduct home visits as necessary.
  
• Provide telephone advice and manage appointment-based casework.
  
• Evaluate eligibility and suitability for temporary housing.
  
• Maintain precise case records and performance data.
  
• Assist clients with housing register applications and bidding.
  
• Offer guidance on:
  • Private Renting
    
  • Welfare Reform
    
  • Housing Benefit
    
  • Housing Rights
    
  • Homelessness Prevention
    
• Collaborate with Lettings Services and housing providers to secure housing options.
  
• Assess support needs and refer clients to appropriate services.
  
• Aid clients transitioning from supported accommodation.
  
• Represent the service in meetings and multi-agency discussions as needed.
  

Requirements

Requirements:

• Experience in Housing Options, Homelessness, or Housing Advice Services.
  
• In-depth understanding of:
  • Homelessness Reduction Act 2017
    
  • Housing Act 1996 Part VII
    
  • Homelessness Code of Guidance
    
  • Housing Legislation and Case Law
    
• Conducting Housing Needs Assessments
  
• Developing Personal Housing Plans
  
• Executing Homelessness Prevention and Relief Duties
  
• Performing Part VII Homelessness Assessments
  
• Ability to manage complex homelessness caseloads.
  
• Strong skills in negotiation, mediation, and advocacy.
  
• Experience working with vulnerable populations and in challenging situations.
  
• Excellent communication and customer service abilities.
  
• Proficient in case recording and IT applications.
  
• Capability to prioritize tasks in a high-pressure environment.
  
• Standard DBS Certificate.
  
• Experience with Local Authority Housing Options.
  
• Familiarity with homelessness case management systems.
  
• Knowledge of Welfare Benefits and Housing Benefit.
  
• Experience in supported housing and pathway services.
  

What's on Offer?

• 6 Month Contract
  
• Hybrid Working: 3 Days Office Based / 2 Days Remote
  
• Mandatory Monday Office Attendance
  
• Standard DBS Required
  
• Bi-weekly Pay
  
• Opportunity to significantly impact homelessness prevention and support vulnerable residents.
  
• Engaging, frontline housing advisory role.
  
• Immediate contribution within a well-established housing service.
  

Ideal for those with experience as a Housing Advisor, Housing Options Officer, Homelessness Prevention Officer, Housing Needs Officer, Homelessness Officer, Housing Solutions Officer, Temporary Accommodation Officer, or Housing Assessment Officer.