Housing Advisor – Rough Sleepers (3-Month, Hybrid)

Civic Recruitment Limited; Lambeth; On-site; CAD 68,000 - 90,000; Full time

Job summary

Civic Recruitment Limited in Lambeth, London, is seeking a Housing Advisor for a 3-month contract within the Homeless Prevention Service. You will assess housing needs, manage statutory duties, and coordinate with outreach teams and housing providers to support rough sleepers.

The role requires a solid knowledge of homelessness legislation, experience developing Personal Housing Plans, and excellent negotiation and customer service skills. Hybrid working with 2 office days per week.

Qualifications

• Ability to assess and investigate homelessness applications under Part VII of the Housing Act 1996.
• Experience supporting rough sleepers and preventing homelessness.
• Knowledge of homelessness legislation and housing options.
• Experience developing Personal Housing Plans and delivering housing advice.
• Excellent negotiation, mediation and customer service skills.
• Degree or equivalent education; CIH or similar housing qualification.

Responsibilities

• Proactively work with rough sleepers and those at risk of homelessness.
• Conduct housing needs assessments in day centres and emergency accommodations.
• Deliver effective homelessness prevention and relief interventions.
• Develop and maintain tailored Personal Housing Plans (PHPs).
• Provide specialist housing advice and explore all available housing options.
• Assess temporary accommodation requirements and arrange placements.
• Use mediation and negotiation to prevent homelessness.
• Provide advice on welfare benefits and financial support.
• Collaborate with outreach teams, supported housing providers, and other agencies.
• Maintain accurate case notes and housing records.

Skills

Negotiation

Mediation

Customer service

Homelessness legislation

Housing options knowledge

Personal Housing Plans

Case management

Communication skills

Part VII Housing Act

Education

Degree or equivalent

CIH or equivalent housing qualification

Job description

Civic Recruitment Limited in Lambeth, London, is seeking a Housing Advisor for a 3-month contract within the Homeless Prevention Service. You will assess housing needs, manage statutory duties, and coordinate with outreach teams and housing providers to support rough sleepers.

The role requires a solid knowledge of homelessness legislation, experience developing Personal Housing Plans, and excellent negotiation and customer service skills. Hybrid working with 2 office days per week.