Skin Clinic Admin — 5-Star Guest Experience

HealthOne; Toronto; On-site; CAD 25,000 - 36,000; Full time

Job summary

HealthOne Skin Clinic is seeking a capable Administrator to join our growing team. You will manage front desk operations, schedule appointments, handle billing, and ensure a seamless patient experience across our multi-department clinic.

Ideal candidates bring 1+ years of guest services, strong communication skills, and proficiency with MS Office. Weekend and evening flexibility is required to support clinic hours and patient care.

Qualifications

• 1+ years of guest services experience, ideally in the cosmetic industry.
• High degree of professionalism, with impeccable communication and client-focused skills.
• Excellent organizational skills, keen attention to detail and a reputation for being flexible & hardworking.
• Ability to work independently or within a team and thrive in either environment.
• Tech savvy and proficient with MS Office (Word, Excel, Outlook).
• Ability to work weekends and evenings based on business needs.

Responsibilities

• Engage compassionately with our patients to ensure they feel welcomed and receive a 5-star experience.
• Efficiently handle all front desk tasks, including appointment scheduling, confirmations, billing and data entry.
• Contribute to smooth clinic flow and overall success by providing reliable administrative support and adhering to policies.
• Actively seek opportunities to improve patient experience while assisting management to maximize clinic performance and growth.

Skills

Guest services

Professionalism

Organization

Teamwork

MS Office

Education

Post-secondary education in Spa Management or related

Tools

Jane CRM/EMR

Job description

HealthOne Skin Clinic is seeking a capable Administrator to join our growing team. You will manage front desk operations, schedule appointments, handle billing, and ensure a seamless patient experience across our multi-department clinic.

Ideal candidates bring 1+ years of guest services, strong communication skills, and proficiency with MS Office. Weekend and evening flexibility is required to support clinic hours and patient care.