Clinic Manager

Miles HR; Surrey; On-site; CAD 70,000 - 100,000; Full time

Job summary

Miles HR is assisting a Medical Clinic in Surrey to find a Clinic Manager who can lead daily operations, ensure efficient patient flow, and uphold high standards of care and regulatory compliance.

The successful candidate will supervise staff, manage budgets and billing processes, coordinate EMR usage (Profile) and payroll (Payworks), and partner with physicians to enhance service quality in a fast-paced environment.

Qualifications

• Proven experience in a medical office or clinic setting in a Leadership role.
• Proven ability to lead teams, manage operations, and deliver measurable improvements.
• Strong supervisory experience with a focus on team leadership and development.
• Familiarity with healthcare management principles and practices.
• Experience with financial management including budgeting and fiscal oversight within a healthcare environment.
• Proficiency in medical administrative support functions including scheduling, billing, and coding processes.
• Strong problem-solving skills and comfort navigating competing priorities in a fast-paced environment.
• Familiarity with healthcare policies, office systems, and regulatory compliance.
• Experience with payroll software (Payworks) an asset.
• Tech-savvy and experienced with implementing and optimizing systems.
• Experience with EMR systems such as Profile.
• Excellent communication skills with the ability to interact effectively with patients, staff, and external stakeholders.
• Ability to navigate complex healthcare systems while maintaining a focus on patient-centered care.

Responsibilities

• Oversee the daily operations of the clinic, ensuring compliance with healthcare regulations and standards.
• Manage fiscal responsibilities including budgeting, financial management, and resource allocation.
• Supervise and support clinic staff, fostering a collaborative and productive work environment.
• Implement and maintain efficient office management practices to optimize patient flow and service delivery.
• Ensure adherence to BC and Canadian privacy regulations and maintain confidentiality of patient records.
• Utilize EMR systems such as Profile for effective medical record management.
• Coordinate human resources functions including hiring, training, performance evaluations, and staff development.
• Monitor clinic performance metrics and implement strategies for improvement in patient care and operational efficiency.
• Maintain knowledge of medical terminology, managed care processes, and utilization management practices.
• Collaborate with healthcare providers to ensure high standards of clinical care are met.
• Serve as the main liaison between physicians, staff, and patients, promoting open communication and problem resolution.
• Support strategic growth initiatives and service enhancements.

Skills

Leadership

Team management

Budgeting

Billing & coding

EMR systems

Payworks

Communication

Regulatory compliance

Healthcare operations

Tools

Profile EMR

Payworks

Job description

Our Medical Clinic client is more than just a healthcare provider, they’re a trusted part

of the community. The team is passionate about delivering high-quality, compassionate

care in a welcoming, team-driven environment. As they continue to grow, they’re

looking for a skilled and motivated Clinic Manager to lead the daily operations and help

shape the future of the practice.

The ideal candidate will possess strong leadership skills and a comprehensive

understanding of medical office management. This role is essential in ensuring the clinic

runs efficiently, providing high-quality patient care while adhering to all regulatory

requirements. The Clinic Manager will be responsible for fiscal management, staff

supervision, and the implementation of best practices in clinic operations.

If you're a proactive leader with a heart for healthcare and a head for operations, we

want to meet you.

Your Role: Leadership With Impact

As the Clinic Manager, you’ll oversee the daily operations of the busy clinic and ensure

that every patient experience is smooth, professional, and positive. You’ll collaborate

with physicians and staff to drive efficiency, elevate care standards, and foster a

workplace culture rooted in respect, accountability, and continuous improvement.

Duties:

• Oversee the daily operations of the clinic, ensuring compliance with healthcare regulations and standards.
• Manage fiscal responsibilities including budgeting, financial management, and resource allocation.
• Supervise and support clinic staff, fostering a collaborative and productive work environment.
• Implement and maintain efficient office management practices to optimize patient flow and service delivery.
• Ensure adherence to BC and Canadian privacy regulations and maintain confidentiality of patient records.
• Utilize EMR systems such as Profile for effective medical record management.
• Coordinate human resources functions including hiring, training, performance evaluations, and staff development.
• Monitor clinic performance metrics and implement strategies for improvement in patient care and operational efficiency.
• Maintain knowledge of medical terminology, managed care processes, and utilization management practices.
• Collaborate with healthcare providers to ensure high standards of clinical care are met.
• Serve as the main liaison between physicians, staff, and patients, promoting open communication and problem resolution.
• Support strategic growth initiatives and service enhancements.

Qualifications

• Proven experience in a medical office or clinic setting in a Leadership role
• Proven ability to lead teams, manage operations, and deliver measurable improvements.
• Strong supervisory experience with a focus on team leadership and development.
• Familiarity with healthcare management principles and practices
• Experience with financial management including budgeting and fiscal oversight within a healthcare environment.
• Proficiency in medical administrative support functions including scheduling, billing, and coding processes.
• Strong problem-solving skills and comfort navigating competing priorities in a fast-paced environment.
• Familiarity with healthcare policies, office systems, and regulatory compliance.
• Experience with payroll software (Payworks) an asset
• Tech-savvy and experienced with implementing and optimizing systems.
• Experience with EMR systems such as Profile
• Excellent communication skills with the ability to interact effectively with patients, staff, and external stakeholders.
• Ability to navigate complex healthcare systems while maintaining a focus on patient-centered care.

Join this high performing team as they strive to provide exceptional healthcare

services while fostering a supportive environment for both their patients and staff.

Ready to Lead With Purpose?