Shuttle Driver – Guest Transport & Service Excellence

VanWonen; Yellowknife; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Staff rates at Nova Hotels locations

Friends and family rates

Extended health benefits for full-time

Employee discounts at F&B outlets

Job summary

Nova Inn Yellowknife, part of Nova Hotels, is seeking a full-time Shuttle Driver to transport guests safely and provide outstanding service. You will interact with guests, drivers, maintenance and operations, and uphold health and safety standards.

Requirements include a Class 4 driver’s license, the ability to load and drive, punctuality, teamwork and strong communication. You will perform pre- and post-trip checks, maintain a clean bus, and handle passenger behavior professionally.

Qualifications

• Class 4 drivers license is required.
• Ability to load and drive the shuttle.
• Organized, punctual and reliable.
• Team player with a positive attitude.
• Calm, pleasant and helpful manner.
• Excellent driving skills and habits.
• Ability to communicate effectively with all parties.
• Commitment to excellence in customer service.
• Knowledge of local attractions is a plus.

Responsibilities

• Drive safely in various weather, light, road and traffic conditions.
• Respect fellow employees, equipment and customers.
• Ensure compliance with Hours of Service requirements.
• Pre- and post-trip checks of the shuttle; ensure fluid levels.
• Complete required paperwork and maintain radio contact.
• Manage passenger behavior and resolve issues promptly.
• Communicate with hotels at scheduled times; be prepared to go.
• Fuel bus as needed and record information; no passengers while fuelling.
• Maintain a clean bus and report defects or unsafe conditions.

Skills

Class 4 license

Safe driving

Customer service

Effective communication

Team player

Weather adaptability

Reliability

Job description

Nova Inn Yellowknife, part of Nova Hotels, is seeking a full-time Shuttle Driver to transport guests safely and provide outstanding service. You will interact with guests, drivers, maintenance and operations, and uphold health and safety standards.

Requirements include a Class 4 driver’s license, the ability to load and drive, punctuality, teamwork and strong communication. You will perform pre- and post-trip checks, maintain a clean bus, and handle passenger behavior professionally.