Restaurant Supervisor - Chateau Nova Yellowknife

VanWonen; Yellowknife; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Meal program

Staff rates at any of our locations

Friends & Family Rates at any of our F

Extended Health Benefits for full time

Employee Discounts at the F&B Outlets

Job summary

Nova Hotels is seeking a hands-on Restaurant Supervisor to support daily operations at Chateau Nova Yellowknife. You will lead restaurant staff, ensure quality, safety, and guest satisfaction during all shifts, and collaborate with kitchen and hotel departments to maintain smooth service.

The role requires completing secondary school, a college program in food service or equivalent experience, and prior supervisory experience. Competitive wage and flexible scheduling are offered.

Qualifications

• Completion of secondary school is required.
• Completion of a college program in food service administration, hotel and restaurant management or a related field, or several years of experience in food preparation or food service.
• Previous experience working in a restaurant or food service environment.
• Experience supervising, coordinating or providing direction to employees is preferred.
• Knowledge of food safety, sanitation and workplace safety practices.
• Strong customer service and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to organize work, establish priorities and work effectively in a busy environment.
• Ability to work a flexible schedule that may include mornings, evenings, weekends and holidays.

Responsibilities

• Supervise, coordinate and schedule employees involved in preparing, portioning and serving food.
• Establish work schedules and procedures and help ensure appropriate staffing for each shift.
• Train employees in job duties, service standards, sanitation and workplace safety procedures.
• Monitor food preparation and service to ensure quality and presentation standards are maintained.
• Assist with ordering food, beverages and operating supplies as required.
• Maintain records relating to inventory, stock, repairs, sales and wastage.
• Respond to guest concerns and help resolve service issues promptly and professionally.
• Coordinate with kitchen and other hotel departments to support smooth restaurant operations.
• Assist with the selection and onboarding of food service employees when required.
• Provide hands-on support to the restaurant team during busy service periods.

Skills

Customer service

Problem-solving

Communication

Interpersonal skills

Organizational skills

Flexibility

Education

Secondary school diploma

College program in food service/hospitality

Job description

Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable experiences for our clients, and a supportive workplace for our teams.

We are looking for a hands-on Restaurant Supervisor to support the day-to-day operation of our food and beverage team at Chateau Nova Yellowknife (4571- 48 Street Yellowknife, NWT X1A 0E2). The Restaurant Supervisor works closely with employees throughout each shift to keep service running smoothly, maintain quality and safety standards, and provide a positive experience for our guests.

Responsibilities

• Supervise, coordinate and schedule employees involved in preparing, portioning and serving food.
• Establish work schedules and procedures and help ensure appropriate staffing for each shift.
• Train employees in job duties, service standards, sanitation and workplace safety procedures.
• Monitor food preparation and service to ensure quality and presentation standards are maintained.
• Assist with ordering food, beverages and operating supplies as required.
• Maintain records relating to inventory, stock, repairs, sales and wastage.
• Respond to guest concerns and help resolve service issues promptly and professionally.
• Coordinate with kitchen and other hotel departments to support smooth restaurant operations.
• Assist with the selection and onboarding of food service employees when required.
• Provide hands-on support to the restaurant team during busy service periods.

Qualifications

• Completion of secondary school is required.
• Completion of a college program in food service administration, hotel and restaurant management or a related field, or several years of experience in food preparation or food service.
• Previous experience working in a restaurant or food service environment.
• Experience supervising, coordinating or providing direction to employees is preferred.
• Knowledge of food safety, sanitation and workplace safety practices.
• Strong customer service and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to organize work, establish priorities and work effectively in a busy environment.
• Ability to work a flexible schedule that may include mornings, evenings, weekends and holidays.

Employment Type

• Permanent, Full time
• 30-40 hours per week depending upon business needs
• Wage: $19.04 per hour
• NOC: 62020

Nova Perks

In addition to competitive wages, we offer:

• Meal program
• Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
• Friends & Family Rates at any of our locations
• Extended Health Benefits for full time employees
• Employee Discounts at the F&B Outlets

We thank all applicants for their interest in Nova Hotels. Only those selected for an interview will be contacted.

Nova Hotels is committed to creating an inclusive and accessible workplace where employees and guests feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and work, including Indigenous peoples, racialized people, persons with disabilities, and people of all sexual orientations, gender identities, and gender expressions.

Accommodation is available throughout the recruitment process. Applicants requiring accommodation may contact our People and Culture department.