Shift Supervisor: Service & Team Leader

Starbucks; Toronto; On-site; CAD 48,000 - 60,000; Full time

Job summary

Starbucks Shift Supervisor assists the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

You will model Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great

Qualifications

• Direct the work of others.
• Learn quickly and adapt to store needs.
• Effective oral and interpersonal communication.
• Knowledge of retail environment and operations.

Responsibilities

• Acts with integrity and promotes the store's culture and mission.
• Maintains calm demeanor during high volume periods to keep operations on standard.
• Anticipates customer and store needs and responds accordingly.
• Communicates information to the manager for a smooth shift transition.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Shift Supervisor assists the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

You will model Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great