Shift Supervisor: Lead Team to Legendary Service

Starbucks Corp.; Abbotsford; On-site; CAD 38,000 - 46,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager with daily operations and to lead the shift team. You will delegate tasks, coach partners, and ensure exceptional customer service, quality beverages, and a clean store environment to maintain the Starbucks Experience.

You will model Starbucks guiding principles and contribute to a positive, inclusive workplace recognized as a great place to work. This is a full‑time, on‑site role in Abbotsford, BC.

Qualifications

• Direct the work of others on shift to keep operations running smoothly.
• Demonstrate the ability to learn quickly in a fast‑paced environment.
• Communicate clearly and effectively with customers and coworkers.
• Knowledge of retail operations and customer service standards.
• Build strong interpersonal relationships and provide positive leadership.
• Work well as part of a team to deliver consistent store results.

Responsibilities

• Assist the store manager with shift operations.
• Lead a team of partners and delegate tasks during scheduled shifts.
• Deliver legendary customer service and ensure a clean, welcoming store environment.
• Maintain knowledge of products, recipes and presentation standards.
• Ensure cash handling and safety procedures are followed.
• Provide coaching and feedback to partners to improve performance.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager with daily operations and to lead the shift team. You will delegate tasks, coach partners, and ensure exceptional customer service, quality beverages, and a clean store environment to maintain the Starbucks Experience.

You will model Starbucks guiding principles and contribute to a positive, inclusive workplace recognized as a great place to work. This is a full‑time, on‑site role in Abbotsford, BC.