Shift Supervisor: Lead Team & Legendary Customer Service

Starbucks; Hamilton; Vor Ort; CAD 25.000 - 33.000; Vollzeit

Zusammenfassung

Starbucks in Hamilton, Ontario is seeking a Shift Supervisor to support the store manager by leading the team during scheduled shifts and delivering the Starbucks Experience with friendly, efficient service. You will supervise partners, ensure safety and cash procedures, maintain cleanliness, and model the brand’s guiding principles while fostering a positive, collaborative workplace.

Join a team focused on legendary customer service, quality beverages, and a welcoming Third Place environment.

Qualifikationen

• Customer service experience in a retail or restaurant environment.
• Experience directing a small team during shifts.
• Familiarity with cash handling and store procedures.

Aufgaben

• Acts with integrity and promotes Starbucks culture and mission.
• Maintains calm demeanor during high volume periods and sets a positive example.
• Anticipates customer and store needs and responds to cues.
• Communicates information to the manager to create the Third Place environment.
• Provides coaching and feedback to partners to improve performance.
• Delivers legendary customer service and ensures a clean store environment.
• Executes store operations and opens/closes duties as assigned.
• Follows cash handling, safety, and security policies.

Kenntnisse

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Jobbeschreibung

Starbucks in Hamilton, Ontario is seeking a Shift Supervisor to support the store manager by leading the team during scheduled shifts and delivering the Starbucks Experience with friendly, efficient service. You will supervise partners, ensure safety and cash procedures, maintain cleanliness, and model the brand’s guiding principles while fostering a positive, collaborative workplace.

Join a team focused on legendary customer service, quality beverages, and a welcoming Third Place environment.