Shift Supervisor — Lead Team, Deliver Legendary Service

Starbucks Corp.; Whitby; On-site; CAD 42,000 - 52,000; Full time

Job summary

Starbucks Corporation in Whitby, Ontario is seeking a Shift Supervisor to support the store manager in running daily operations and lead a team during scheduled shifts.

You will deliver legendary customer service, uphold Starbucks standards, train partners, manage opening/closing duties, and ensure a clean, welcoming Third Place environment for customers. This role emphasizes leadership, teamwork, and adherence to policies.

Qualifications

• Experience in customer service or retail environments.
• Ability to lead a team and direct tasks on shift.
• Strong communication and interpersonal skills.
• Knowledge of retail operations and store policies.

Responsibilities

• Assist store manager in running daily operations during shifts.
• Lead partners, delegate tasks, and train new teammates.
• Deliver legendary customer service and maintain store standards.
• Open and close the store and ensure cleanliness and safety.
• Monitor cash handling and report issues to management.

Skills

Customer service

Directing work

Quick learner

Effective communication

Retail environment know-how

Interpersonal skills

Teamwork

Job description

Starbucks Corporation in Whitby, Ontario is seeking a Shift Supervisor to support the store manager in running daily operations and lead a team during scheduled shifts.

You will deliver legendary customer service, uphold Starbucks standards, train partners, manage opening/closing duties, and ensure a clean, welcoming Third Place environment for customers. This role emphasizes leadership, teamwork, and adherence to policies.