Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Hamilton; On-site; CAD 22,000 - 30,000; Part time

Job summary

Starbucks is seeking a Shift Supervisor in Hamilton, Ontario to assist the store manager during scheduled shifts and lead a team to deliver the Starbucks Experience. You will deploy partners, delegate tasks, and model the company's guiding principles while ensuring prompt service, quality beverages and products, and a clean store environment.

The role emphasizes developing positive team relationships, coaching partners, and maintaining high standards of service and operations on shift.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct work of others and lead a shift.
• Strong communication and interpersonal skills.

Responsibilities

• Assist with store operations during scheduled shifts.
• Organize opening and closing duties as assigned.
• Provide legendary customer service and maintain store environment.
• Delegate tasks to partners and coach performance as needed.
• Follow cash handling and safety procedures to ensure a secure shift.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor in Hamilton, Ontario to assist the store manager during scheduled shifts and lead a team to deliver the Starbucks Experience. You will deploy partners, delegate tasks, and model the company's guiding principles while ensuring prompt service, quality beverages and products, and a clean store environment.

The role emphasizes developing positive team relationships, coaching partners, and maintaining high standards of service and operations on shift.