Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks Winnipeg is seeking a Shift Supervisor to assist the store manager during scheduled shifts and lead the team to deliver the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming store environment.

As a team leader, you will deploy partners, delegate tasks, and ensure smooth opening and closing duties while upholding cash handling and safety standards. Join a brand known for its great workplace culture.

Qualifications

• Experience supervising a shift in retail or foodservice.
• Strong customer service focus.
• Ability to direct the work of others.
• Excellent interpersonal skills.
• Ability to learn quickly.

Responsibilities

• Acts with integrity and promotes Starbucks culture and mission.
• Maintains calm demeanor during high volume to set a positive example.
• Anticipates customer and store needs and responds to cues.
• Communicates information to manager for shift planning.
• Mentors with coaching to support partner performance.
• Delivers legendary customer service and maintains store environment.

Skills

Leadership

Customer service

Team management

Communication skills

Problem solving

Job description

Starbucks Winnipeg is seeking a Shift Supervisor to assist the store manager during scheduled shifts and lead the team to deliver the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming store environment.

As a team leader, you will deploy partners, delegate tasks, and ensure smooth opening and closing duties while upholding cash handling and safety standards. Join a brand known for its great workplace culture.