Shift Lead: Legendary Customer Experience

Starbucks Corp.; Winkler; On-site; CAD 42,000 - 58,000; Full time

Job summary

Starbucks Corp. in Winkler, Manitoba is seeking a Shift Supervisor to support the store manager in executing daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure a high standard of customer service with prompt service and quality beverages while maintaining a clean store environment.

The role emphasizes modeling Starbucks principles, teamwork, and delivering the Starbucks Experience to customers during each shift.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly and adapt to busy shifts.
• Strong oral communication and listening skills.
• Good understanding of the retail environment.
• Excellent interpersonal skills and teamwork.

Responsibilities

• Assist store manager with shift operations and delegating tasks.
• Deliver legendary customer service and prompt service during peak periods.
• Maintain a clean, safe and organized store environment during shifts.
• Coach and support partners to meet performance standards.
• Communicate important information to the manager for shift needs.
• Manage opening and closing duties per SOPs.
• Ensure cash handling and safety procedures are followed.
• Support training of new partners on shift.

Skills

Direct the work

Learn quickly

Effective communication

Interpersonal skills

Team player

Job description

Starbucks Corp. in Winkler, Manitoba is seeking a Shift Supervisor to support the store manager in executing daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure a high standard of customer service with prompt service and quality beverages while maintaining a clean store environment.

The role emphasizes modeling Starbucks principles, teamwork, and delivering the Starbucks Experience to customers during each shift.