Shift Supervisor: Lead Service & Team Excellence

Starbucks; Midland; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffeehouse chain located in Midland, Ontario, is seeking a Shift Supervisor to support the store manager in daily operations. This role involves leading a team to deliver exceptional customer service, maintaining store standards, and ensuring smooth operational processes during shifts. Candidates should have experience in customer service, effective communication skills, and the ability to work as part of a team. Join us and be part of a company known for its positive work environment and commitment to diversity.

Benefits

Positive work environment

Commitment to diversity

Employee discounts

Qualifications

• Customer service experience in a retail or restaurant environment is essential.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal skills and effective oral communication are required.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks for customer service excellence.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain located in Midland, Ontario, is seeking a Shift Supervisor to support the store manager in daily operations. This role involves leading a team to deliver exceptional customer service, maintaining store standards, and ensuring smooth operational processes during shifts. Candidates should have experience in customer service, effective communication skills, and the ability to work as part of a team. Join us and be part of a company known for its positive work environment and commitment to diversity.