Shift Supervisor: Lead a Team & Legendary Service

Starbucks; Burlington; On-site; CAD 22,000 - 30,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor in Burlington, Canada to support the store manager in daily operations. You will lead partners, assign tasks, and ensure high standards of customer service, beverage quality, and store cleanliness during scheduled shifts.

Ideal candidates bring customer service experience in retail or food service, strong communication skills, and the ability to coach a team while maintaining a calm, efficient environment for customers.

Qualifications

• Customer service experience in a retail or restaurant environment
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead and deploy partners and delegate tasks to maintain the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages.
• Ensure a clean and welcoming store environment and safe cash handling.
• Coach and develop partners on shift to drive operational excellence.

Skills

Directing others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor in Burlington, Canada to support the store manager in daily operations. You will lead partners, assign tasks, and ensure high standards of customer service, beverage quality, and store cleanliness during scheduled shifts.

Ideal candidates bring customer service experience in retail or food service, strong communication skills, and the ability to coach a team while maintaining a calm, efficient environment for customers.