Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks; North Vancouver; On-site; CAD 38,000 - 54,000; Full time

Job summary

Starbucks in North Vancouver is seeking a Shift Supervisor to partner with the store manager in running daily operations and leading the shift team. You will delegate tasks, ensure prompt service, and uphold the Starbucks Experience through exceptional customer service and product quality.

The role emphasizes teamwork, coaching, and maintaining a clean, welcoming store environment while adhering to company policies and safety guidelines.

Qualifications

• Customer service experience in retail/food service.
• Ability to direct the work of others.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Lead and deploy partners, delegate tasks to ensure prompt service.
• Maintain a clean, safe, and welcoming store environment.
• Deliver legendary customer service and uphold Starbucks standards.
• Provide coaching and feedback to partners to improve performance.

Skills

Customer service

Team leadership

Communication

Adaptability

Tools

Cash handling

Job description

Starbucks in North Vancouver is seeking a Shift Supervisor to partner with the store manager in running daily operations and leading the shift team. You will delegate tasks, ensure prompt service, and uphold the Starbucks Experience through exceptional customer service and product quality.

The role emphasizes teamwork, coaching, and maintaining a clean, welcoming store environment while adhering to company policies and safety guidelines.